1. cwbcpa's Avatar
    I have been thinking about this for a while so I thought I would throw it out here for discussion.

    More than likely if you are on this forum on a regular basis, you are more into tech or at least the iPhone than the average person. We look at the hardware and OS in more detail and notice every little upgrade or change and either are excited about it or upset about it. What about the average user that upgrades every two years and just wants the latest iPhone? What about the average user that updates to the latest iOS only when prompted? How much do "normal" people really notice or appreciate the changes?

    We all have significant others, family or friends that fall in the "normal" user category. What has been your observation? Do they notice/appreciate the changes?

    I will start with my wife. I recently upgraded her from the iPhone 6 Plus to the 7 Plus. She was so excited to get a Rose Gold phone. That was the big deal for her. She has had it about 2 weeks now so I asked her last night what she thought. Her response was "it's very nice, works great". I asked if her 6 Plus wasn't working so great and she said "no, that worked great too, but the 7 Plus has a better screen." She is noticing the improvements that Apple has made with colors. Anything else? 3D Touch - She didn't see a need for it. Is the phone any faster? Maybe a little. Camera - She likes the 2x zoom. New Home Button - took her a few days to get used to but it's fine. Stereo speakers - hadn't noticed.

    I had a very similar conversation with a client of mine a few days prior and my neighbor about a month ago. They like that their iPhone works, period. That's really it. They will upgrade in 2 years to the next one and not really think about it until then.

    I guess as someone that has been into tech and phones for as long as I can remember, it is difficult to look at all of this from the "normal" user perspective. If you can think of things from their perspective I think you will understand and appreciate what Apple does, why they do it and when they do it.

    I'd would be interested to hear others experiences with family and friends. Are they similar to mine or different?
    05-03-2017 08:49 AM
  2. Quis89's Avatar
    For the average I'd imagine it's just a phone that lets them get on facebook, check email, take pretty pictures and play games. Honestly...that's the majority of what it is for me. I really don't pay attention to the small changes made if they don't affect how I use my device. Most of my family has very little idea of the capability of these devices and many times I point out small features they didn't know existed.
    05-03-2017 08:51 AM
  3. chezm's Avatar
    For my wife, who isnt a techie, she loves apple because its familiar, easy to use, looks pretty and always works. Most of the time she spent with my Androids, she claims they're not as easy to use and dont look at nice (UI) but its likely due to familiarity more than anything. However it didnt help when my android phones would hang up or freeze while she was using it, jokingly make a remark such as "Wow, great phone! Why wouldnt i want to leave iPhone?" (sarcasm). I think the same could be said about Samsung fans and why they stick with the brand, they are familiar with the layout, how it works and just want to use the apps they want. We, who enjoy tech, like fessing around about the ins and outs (as you've mentioned).
    cwbcpa, aximtreo and libra89 like this.
    05-03-2017 09:05 AM
  4. msm0511's Avatar
    I got my dad an iPhone SE in July. He's not really into smartphones at all. He just likes that the dialer has bigger buttons, and he can take better pics. I previously got him a Windows Phone b/c it had a bigger screen and it was less expensive than an iPhone. He told me recently he liked his Windows Phone better. He liked the live Nascar tile I put on it. That's basically the only "smart" feature he's even used on either phone. He also liked that I set the Phone, Camera, and Nascar tile to be bigger than the others b/c they were the only ones he used. He hates when he gets major updates b/c he feels like he has to learn how to use it again. TBF he's a below average user because he only wants a full screen phone b/c his eyes aren't so good anymore. He doesn't even know how to use the Internet on a computer, much less download apps, check his email, etc. on a phone. He doesn't really care to learn either.

    On the other hand I have a coworker that recently changed from iPhone to Android, and she hates Android. She says it's more confusing to use, and she loved how easy it was to use her iPhone.

    My sister switched from Android to iOS a few years ago, and I'd guess she's the definition of average user by today's standards. She knows how to use all the basics really well, but doesn't bother with features like 3D Touch. She loves iOS b/c it gets out of the way and lets her use FB, Instagram, Pinterest, etc. smoothly whereas her Android phone stuttered when scrolling. She also loves iMessage.

    Most of the average users I know tend to just stick with what they started with. Most people don't care what OS is on there as long as they know how to use it. One thing I've noticed most though is people who shell out for an iPhone tend to stick with it afterwards. I kinda think it's because they used less expensive Android phones before that had issues with lag, bad camera, or some other issue from cheaper hardware.

    I've rambled enough, but find these discussions really interesting, especially when I break it down into demographics to see what kind of patterns I find.
    aximtreo, cwbcpa and libra89 like this.
    05-03-2017 09:20 AM
  5. metllicamilitia's Avatar
    I wish I could get my dad to switch to iPhone. iOS works better for the average person and I'm constantly having to fix things on his LG G5, and continuously show him how to correct regular issues. He refused to switch to iPhone though because he "knows" Android. As others have said, the non techies don't really care about all the tech stuff as long as their phone works to their satisfaction without much hassle.
    cwbcpa likes this.
    05-03-2017 09:26 AM
  6. cwbcpa's Avatar
    I got my dad an iPhone SE in July. He's not really into smartphones at all. He just likes that the dialer has bigger buttons, and he can take better pics. I previously got him a Windows Phone b/c it had a bigger screen and it was less expensive than an iPhone. He told me recently he liked his Windows Phone better. He liked the live Nascar tile I put on it. That's basically the only "smart" feature he's even used on either phone. He also liked that I set the Phone, Camera, and Nascar tile to be bigger than the others b/c they were the only ones he used. He hates when he gets major updates b/c he feels like he has to learn how to use it again. TBF he's a below average user because he only wants a full screen phone b/c his eyes aren't so good anymore. He doesn't even know how to use the Internet on a computer, much less download apps, check his email, etc. on a phone. He doesn't really care to learn either.

    On the other hand I have a coworker that recently changed from iPhone to Android, and she hates Android. She says it's more confusing to use, and she loved how easy it was to use her iPhone.

    My sister switched from Android to iOS a few years ago, and I'd guess she's the definition of average user by today's standards. She knows how to use all the basics really well, but doesn't bother with features like 3D Touch. She loves iOS b/c it gets out of the way and lets her use FB, Instagram, Pinterest, etc. smoothly whereas her Android phone stuttered when scrolling. She also loves iMessage.

    Most of the average users I know tend to just stick with what they started with. Most people don't care what OS is on there as long as they know how to use it. One thing I've noticed most though is people who shell out for an iPhone tend to stick with it afterwards. I kinda think it's because they used less expensive Android phones before that had issues with lag, bad camera, or some other issue from cheaper hardware.

    I've rambled enough, but find these discussions really interesting, especially when I break it down into demographics to see what kind of patterns I find.
    Great post. You hit on the key demographics out there. I have noticed that I am migrating more into the demographic of just wanting the OS to get out of the way and let me get my stuff done. I will always have an interest in all tech, but I really appreciate iOS just getting out of the way and just working.
    libra89, aximtreo and Truman82 like this.
    05-03-2017 10:05 AM
  7. msm0511's Avatar
    Great post. You hit on the key demographics out there. I have noticed that I am migrating more into the demographic of just wanting the OS to get out of the way and let me get my stuff done. I will always have an interest in all tech, but I really appreciate iOS just getting out of the way and just working.
    I was there I thought when I got my 7 Plus. No other phone appealed to me enough to want to change. Then the S8+ came out. I wasn't even really that impressed until I saw it in person. That display just dragged me in again. I'm really hoping that the next iPhone will bring me back to iOS for good so I'll just go back to upgrading once a year. We'll see I guess.
    05-03-2017 10:34 AM
  8. cwbcpa's Avatar
    I was there I thought when I got my 7 Plus. No other phone appealed to me enough to want to change. Then the S8+ came out. I wasn't even really that impressed until I saw it in person. That display just dragged me in again. I'm really hoping that the next iPhone will bring me back to iOS for good so I'll just go back to upgrading once a year. We'll see I guess.
    I can understand that. I have had the chance to play with the S8 and S8+ a few times. The screen is amazing. No question about that. In the past, I would have let it draw me back in, only to return to the iPhone in the fall. It just isn't worth the hassle for me anymore. I just can't justify the expense either. Plus I really like my 7 Plus. As good as the S8 feels in the hand, I still think the 7 Plus feels great. I don't look back at my 7 Plus and feel like it's outdated at all like so many reviewers have said.

    Enjoy that S8+. At least until the next iPhone comes out. I know I am looking forward to it. I will have stuck with the same phone for an entire year for the first time in many years.
    msm0511 likes this.
    05-03-2017 10:42 AM
  9. Wildo6882's Avatar
    I've actually been on my iPhone 6s Plus since Dec. 2015. Before that I changed phones pretty much every month. At this stage in the game, I just want consistency. Consistency in the OS. Consistency in updates. Consistency in performance. Etc. The S8+ is beautiful. I'm hopeful that Apple will put something out that isn't just a rehash of the last 3 years. But I can't get myself to pull the trigger on any Android phone anymore. No matter how pretty and shiny they are.
    cwbcpa and chezm like this.
    05-03-2017 01:38 PM
  10. Lee_Bo's Avatar
    Even back in my 'Droid days, I have two types of friends / family:

    1) - It works and they won't even look at another device for a couple of years

    2) - Upgrades devices about every 12 months but always sends me a 12-page email of how they are currently using their current device and wants me to look at their 12-page email and compare the latest device to how they are using their current one.

    Luckily I've had to enlist the services of a financial planner lately with all the consultation fees I'm now charging. :-)
    cwbcpa, aximtreo and libra89 like this.
    05-03-2017 04:41 PM
  11. Just_Me_D's Avatar
    With the exception of one of my brothers and an uncle, the rest of my family who uses an iPhone simply enjoy its simplicity. They don't pay attention to it or use its functions in the manner that I do.
    cwbcpa likes this.
    05-03-2017 06:18 PM
  12. chezm's Avatar
    With the exception of one of my brothers and an uncle, the rest of my family who uses an iPhone simply enjoy its simplicity. They don't pay attention to it or use its functions in the manner that I do.
    So you prefer iPhone or android?
    05-03-2017 07:01 PM
  13. Just_Me_D's Avatar
    So you prefer iPhone or android?
    iPhone...
    chezm likes this.
    05-03-2017 07:01 PM
  14. ksassy's Avatar
    I'm the resident techie among my mom friends. Most of them use an iPhone because it just plain works out of the box and could care less about the latest and greatest. They're not really into all the features or customizations nor have they setup much on their phones. Since I recently joined the bandwagon with my first iPhone after holding out all these years I've been telling them about certain features on the phone and they look at me like I'm speaking another language. Now mind you most of them have been using an iPhone for years but now I'm helping them setup certain things on their phones that I thought they already knew so much about being that I'm a newbie. I have to say it's been fun teaching them a thing or two about how their phone works. Now I see the appeal of iOS and why so many stay with it.
    chezm and cwbcpa like this.
    05-03-2017 09:04 PM
  15. brau0303's Avatar
    One thing that has always been compelling about Apple, they are really great about keeping the OS up to date even on older devices (not controlled by the carriers) That alone is golden.

    Cheers,
    BR
    cwbcpa likes this.
    05-04-2017 10:55 AM
  16. Jude526's Avatar
    I have been very technical. Have always had an interest. I began with Blackberry Tour and from there onto Android and always had Samsung. Made the switch to Apple on a personal level Jan 11th. My company uses the ipad and have had that exp for 5 years since they brought them into the stores for managers to use. I am pleased with the iOS and how fluid it is.
    I do wish I could customize some things but all that iOS is makes up for it. I appreciate all it can do. My best friend is still on Samsung and she and her husband upgraded to the S8. She had the Note 4 prior. She is having problems with getting used to the screen and the new changes made to the phone. I told her she should go to a class held at one of the Verizon stores so she can become better familiar. I would help her but she is in CA. She has never used a smartphone to its fullest capabilities and it would make her life easier if she did. I told her when she is out here I will gladly help her . I told her she should use the phone's features because it will help keep her business records and appts. she has to schedule a lot easier and not lose information. I like helping when asked.
    The smartphone has made my life easier. No more pieces of paper. The one thing I do miss about my Note is being able to jot a note down on the screen if I needed quickly. I would love the iphone to have that option. But all in all I am very pleased.
    So much so I have my own ipad...the 12.9 pro and I dumped my HP for a Mac Pro.
    cwbcpa likes this.
    05-05-2017 12:19 AM
  17. TheRandomDealio's Avatar
    I have a friend that I keep trying to convert from Android phones to iPhone. I think she would have much fewer issues. But she's "so used to Android". Yeah. I was too. And then I got my iPhone 6. And now it would have to me an extremely amazing Android phone to get me to switch back. I'm sure I don't use my iPhone 7 Plus to its full potential but I am also fairly certain I know more "tricks" concerning iOS than my husband and he made the switch to iOS about 2 years before I did.
    05-11-2017 06:26 PM
  18. chezm's Avatar
    Coming from android I can just appreciate not having to constantly watch the OS and fix minor battery hogging apps. My 7+ has been very consistent since day 1, the simplicity is such a relief.
    Lee_Bo, aximtreo, Savoy and 1 others like this.
    05-11-2017 10:14 PM
  19. cwbcpa's Avatar
    Coming from android I can just appreciate not having to constantly watch the OS and fix minor battery hogging apps. My 7+ has been very consistent since day 1, the simplicity is such a relief.
    I never really had big issues with my android battery life, but there is no question that the 6S Plus and 7 Plus have the best battery life I've ever had.
    05-12-2017 07:24 AM
  20. chezm's Avatar
    I never really had big issues with my android battery life, but there is no question that the 6S Plus and 7 Plus have the best battery life I've ever had.

    I honestly dont do many things on my phone, very average user. LG performed the best in all my experiences, but the OS wasn't very stable over time. Their G4 camera was high quality but boot loop freaks me out. The 6P was ok, for its artery size it underperformed...but it seems pixel fixed that.
    05-12-2017 08:16 AM
  21. stsullivan's Avatar
    I also been a long user of androids have used every note by Samsung been on the new 7+ for about three months now I love it I do like the iOS but I really miss a few widgets like on the main screen I wish they would give us a Clock in the weather app or widget . I really do miss my Pen on the note phones. i used it a lot I really wish iPhone would figure a way to use the Apple Pencil on the iPhone the same way. I also like the new S8 screen I really hope the iPhone comes out really great phone at the end of the year and the note 8 doesn't steal me away! I've also really enjoyed reading all the post on here. And I really really love my Apple Nike watch.
    05-12-2017 10:52 AM
  22. cwbcpa's Avatar
    I honestly dont do many things on my phone, very average user. LG performed the best in all my experiences, but the OS wasn't very stable over time. Their G4 camera was high quality but boot loop freaks me out. The 6P was ok, for its artery size it underperformed...but it seems pixel fixed that.
    I had both the G4 and the 6P as well. I like them both. I didn't have the G4 very long as something else caught my eye. I really liked the 6P but I struggled with phone call reception for some reason. I've never had that happen before. I really liked the build pretty much everything about it though.
    05-12-2017 11:14 AM
  23. cwbcpa's Avatar
    I also been a long user of androids have used every note by Samsung been on the new 7+ for about three months now I love it I do like the iOS but I really miss a few widgets like on the main screen I wish they would give us a Clock in the weather app or widget . I really do miss my Pen on the note phones. i used it a lot I really wish iPhone would figure a way to use the Apple Pencil on the iPhone the same way. I also like the new S8 screen I really hope the iPhone comes out really great phone at the end of the year and the note 8 doesn't steal me away! I've also really enjoyed reading all the post on here. And I really really love my Apple Nike watch.
    I could have typed this post myself. Like word for word. If I had not bought the Nike+ Apple Watch I think I would get pulled away more easily by the Note 8. It will be tough to switch and leave the Watch now. It's been 2 weeks and I'm fairly hooked.
    05-12-2017 11:16 AM
  24. Wildo6882's Avatar
    I could have typed this post myself. Like word for word. If I had not bought the Nike+ Apple Watch I think I would get pulled away more easily by the Note 8. It will be tough to switch and leave the Watch now. It's been 2 weeks and I'm fairly hooked.
    After being on iOS for a year and a half straight I'm REALLY debating on ditching it for Android again. There are still some things that I miss and just can't get over. I do love iOS, so I'm torn. But I use exactly zero Apple services so I'm not tied to it and could switch if need be. But if I stay, I'll absolutely get an  watch.
    05-13-2017 08:13 AM
  25. cwbcpa's Avatar
    After being on iOS for a year and a half straight I'm REALLY debating on ditching it for Android again. There are still some things that I miss and just can't get over. I do love iOS, so I'm torn. But I use exactly zero Apple services so I'm not tied to it and could switch if need be. But if I stay, I'll absolutely get an  watch.
    I hear you. That is always my main reason for going back to android. I don't use Apple services at all. I use Apple Music but I also have google play music. I use all google services. Here is the thing. All of them work great on my iPhone. I don't do anything different really. I still use google calendar, contacts, drive, chrome, etc and have zero issues. I feel like I get the best of both worlds. I am at least waiting for everyone to show their cards this fall before I decide but if Apple doesn't let me down, I don't see a reason to leave.
    05-13-2017 09:14 AM
30 12

Similar Threads

  1. Replies: 4
    Last Post: 05-13-2017, 12:42 PM
  2. Is the battery on my iPhone SE working as expected?
    By ahnafm in forum Ask a Question
    Replies: 6
    Last Post: 05-05-2017, 11:53 AM
  3. iPhone 7 Black matte 128 GB Factory Unlocked :)
    By david9962000 in forum Marketplace Archive
    Replies: 5
    Last Post: 05-04-2017, 03:22 PM
  4. Replies: 1
    Last Post: 05-03-2017, 08:49 AM
  5. How to record your iPhone or iPad's screen
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 05-03-2017, 08:10 AM
LINK TO POST COPIED TO CLIPBOARD