1. blackcats's Avatar
    Two different units, one with iOS 10.03 and the other with 10.1. Both freeze occasionally--sometimes more than once per day, sometimes once every day or so. Unresponsive to home button, screen tapping, anything but resetting by means of pressing power button along with down volume button. No consistency in freezing--no single app or action seems to be at fault.

    Both 256 GB iPhone 7 Plus units.

    I wonder whether we're dealing with a hardware issue or iOS issue.

    Please report your iphone lockup/freeze experiences.
    11-02-2016 03:53 AM
  2. sangs's Avatar
    Launch day matte black, 256 GB, 7 Plus and haven't experienced any of that.
    11-02-2016 06:40 AM
  3. LDYNREDD's Avatar
    I am a newbie here but could it be an app that is causing your issue, being that it is not widely mentioned here and it is happening on two phones?
    11-02-2016 06:54 AM
  4. o4liberty's Avatar
    Going on a month with mine and never a freeze up or any lag great device no issues at all.
    11-02-2016 09:18 AM
  5. FaisDogg's Avatar
    We both have 7+ 256gb, my wife's iPhone froze like that a few times over the past month but I've never had this issue. Both T-Mobile .
    11-02-2016 09:30 AM
  6. mmohn01's Avatar
    Have you updated to the newest software? I have a JB 256GB and I haven't had any issues at all.
    11-02-2016 09:59 AM
  7. dpham00's Avatar
    I had it happen just once since I got the phone on launch day
    11-03-2016 10:43 AM
  8. biscuit141's Avatar
    I have experienced some freezing and lagging. Just tonight my screen was dark but still on like it was about to shut off into lock mode but it never did. Touching the screen and pressing the home button did nothing. I had to press the power button which shut off the screen then when I pressed the home button to unlock all was well. I will also notice that I tap an icon to open and the icon animates, proving I touched the icon, but the app doesn't open unless I hit it a second time. I'm wondering if it's hardware or software related. iPhone 7 plus 128gb AT&T. Current iOS 10.1.1 just upgraded today and I keep all my apps up to date also.
    11-03-2016 11:18 PM
  9. boogas8's Avatar
    Mine likes to freeze also. Usually 2-3 times a day. I'll be doing something and it will freezes. I then need to lock and unlock before it will work. I have always been using the latest iOS. This has been happening for about a month

    I'm using a matte black 128gb on Verizon.
    11-04-2016 06:55 PM
  10. KillerQ's Avatar
    Same here. 256 silver. Verizon. I dig the phone so much that I don't mind it. Lol
    11-08-2016 08:09 AM

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