09-21-2017 09:40 AM
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  1. 1709's Avatar
    1709
    I updated my iPhone 6s to new software ios 11. But, after finishing update, phone is just stucked on passcode screen. I can’t use touch screen anymore. Tried to unlock with Siri, but no response. Tried to hard reboot, googled every trick but all failed. Even tried to reset with iTunes, but no success.
    09-21-2017 06:19 AM
  2. TripleOne's Avatar
    TripleOne
    Trusted Member
    Ambassador
    Are you able to enter your passcode in? If that doesn’t work, try doing a hard reset by pressing both the home button and the power button.
    09-21-2017 09:32 AM
  3. comiken205's Avatar
    comiken205
    You must enter your passcode before Touch ID can be enabled again.
    09-21-2017 09:40 AM
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