1. sau124's Avatar
    as someone mentioned above - it is too early in the product cycle for refurbs to show up in the supply chain. Apple can't even keep up with the demand on the new models. If I understand it right, leaving it in the white box is kind of cost cutting for Apple. They can save the money on the accessories by doing that. Also, everything including body, battery and some interns are replaced by Apple with a better QC than new products so I think I would not worry about it unless I have issues.
    11-03-2014 10:58 AM
  2. jonathan2677's Avatar
    What did they only make one batch of new 😂😂😂
    11-09-2014 04:16 PM
  3. brandonx1000's Avatar
    I will definitely chime in. My wife had issues with her 5S and the dreaded "No SIM" error. As I was sitting there as the phone was being replaced, they said in the in store replacements are new models. Mine gets sent back to Apple where they melt down the glass and body and use reusable parts like the camera for the phones.

    He said that after awhile, those reusable parts can also end up in brand new phones. I take this last part with a grain of salt, but there is a part of me that thinks this happens.
    avital likes this.
    11-11-2014 09:30 PM
  4. ChrisJ1's Avatar
    I exchanged my iPhone 5 about a year ago because the lock button wasn't working, I don't know if it was refurb or not, but it is working like a champ. No problems whatsoever, nothing.
    It came out of that white little box as well, don't worry if it is a refurb trust me.
    avital likes this.
    11-11-2014 10:06 PM
  5. DSwati's Avatar
    Hey, i think checking that either the handset is refurbished or not is something end user can not judge. As refurbished handsets also goes through some definitive checklist to ensure they work as new.

    But according to my personal experience buying a refurbished handset is not a bad idea coz you already having a doubt regarding the new one.

    I would say go to some service center and ask them for the genuinity of the product and don't open the seal of the box until unless you are sure that it is real.

    Go ahead with refurbished phones if they fit into budget and coming with warranty as well.

    I will share some good resource with you for checking the product status shortly.

    04-03-2015 03:21 AM
  6. TomTomahawk's Avatar
    Did you ask if the phone was refurbed? If it is I would ask for another phone.
    Yeap, this should be your first question!

    Anyway, I believe it is too soon to refurnish iPhone 6's ... How about calling them??
    04-03-2015 07:50 AM
  7. Ledsteplin's Avatar
    Yeap, this should be your first question!

    Anyway, I believe it is too soon to refurnish iPhone 6's ... How about calling them??
    You quoted a comment from October 29th.


    Sent from my ancient but trustworthy iPhone 5. ☮
    04-03-2015 09:38 AM
  8. TomTomahawk's Avatar
    You quoted a comment from October 29th.


    Sent from my ancient but trustworthy iPhone 5. ☮
    Omg you are right. thanx for that :S
    04-03-2015 10:09 AM
  9. Ledsteplin's Avatar
    Omg you are right. thanx for that :S
    LOL I've done that!


    Sent from my ancient but trustworthy iPhone 5. ☮
    04-03-2015 02:12 PM
  10. Darran's Avatar
    I know this thread is old and done already but just wanted to add the following some of which has already been said by others I case someone else uses this in the future.

    I've had about half a dozen iPhones replaced in the Apple Store over the years for varying degrees of issues. I've always been told the replacements are Service Level iPhones meaning they "can" contain reused parts like cables and connectors however the battery and screen are always brand new. They come in the small white pack instead of the retail box as others have said because their replacements are set aside for this purpose and do not come out of their sales iPhone stock. In the past I've had my iphone replaced in an Apple Store at a time when all new iPhones were out of stock to buy and there was a long wait but of course they did have some for replacements as these are not part of the sales stock and can only be used for replacements. They don't come in the retail packaging purely as there's no need! When you replace your iPhone due to an issue its just the iphone that is swapped not the earphones and other accessories so it would cost Apple to hand out all these extras for no reason. Plus it saves on shipping weight and physical space to store them.

    I exchanged my launch day iPhone 6 after about two weeks of owning. The Apple Store guy said I was their first iphone 6 replacement in that store so it's not like they had hundreds of returns to then start reusing on service level iPhones. He said it's quite a few months until they normally start getting the reused parts iPhones as they send out an amount of stock for exchanges and of course the stores need to go through this first.

    Either way the replacement iPhones be it brand new or service grade ones are identical and technically there's no difference as the parts they reuse would never have been touched by anyone other than the person or machine assembling them in the factory so it makes no difference.
    04-16-2015 08:33 PM
  11. HankAZ's Avatar
    I know this thread is old and done already but just wanted to add the following some of which has already been said by others I case someone else uses this in the future.

    I've had about half a dozen iPhones replaced in the Apple Store over the years for varying degrees of issues. I've always been told the replacements are Service Level iPhones meaning they "can" contain reused parts like cables and connectors however the battery and screen are always brand new. They come in the small white pack instead of the retail box as others have said because their replacements are set aside for this purpose and do not come out of their sales iPhone stock. In the past I've had my iphone replaced in an Apple Store at a time when all new iPhones were out of stock to buy and there was a long wait but of course they did have some for replacements as these are not part of the sales stock and can only be used for replacements. They don't come in the retail packaging purely as there's no need! When you replace your iPhone due to an issue its just the iphone that is swapped not the earphones and other accessories so it would cost Apple to hand out all these extras for no reason. Plus it saves on shipping weight and physical space to store them.

    I exchanged my launch day iPhone 6 after about two weeks of owning. The Apple Store guy said I was their first iphone 6 replacement in that store so it's not like they had hundreds of returns to then start reusing on service level iPhones. He said it's quite a few months until they normally start getting the reused parts iPhones as they send out an amount of stock for exchanges and of course the stores need to go through this first.

    Either way the replacement iPhones be it brand new or service grade ones are identical and technically there's no difference as the parts they reuse would never have been touched by anyone other than the person or machine assembling them in the factory so it makes no difference.
    I think that all of that information has been stated already in this thread. But thanks for the effort and summary.


    Sent from my mobile device via Tapatalk 3.2.1.
    04-16-2015 08:55 PM
  12. Garz's Avatar
    I got my Iphone 6 replaced 2 days ago at the Apple store. I was very surprised when i saw the apple guy came out with a small white box, a non retail box, i was thinking wtf is THAT? Then i was thinking oh maybe its just new from the factory not being packed in a retail box yet. But now im not sure whats going on here...

    So is there a was to check if the phone i got i refurbished or not? I paid for a new phone and got second hand crap??
    Obviously it's not second hand crap because you can't even tell if it's refurbished or not.


    Sent from my iPad Air 2 using Tapatalk
    04-16-2015 08:59 PM
  13. LEA86's Avatar
    I got my Iphone 6 replaced 2 days ago at the Apple store. I was very surprised when i saw the apple guy came out with a small white box, a non retail box, i was thinking wtf is THAT? Then i was thinking oh maybe its just new from the factory not being packed in a retail box yet. But now im not sure whats going on here...

    So is there a was to check if the phone i got i refurbished or not? I paid for a new phone and got second hand crap??
    Ur not alone! I got i6 and i did not checked the phone condition while at the store.when i got home and about to set it up, i notice a dead pixel.after 12hrs i return the phone from point of origin, they give me diffrent i6 phone, yes it has no box, just the plastic cover on it.it looks new to me, but then again when i got home, i checked the serial number, and also i contacted apple support, and yes its comfirmed its refurb iphone.
    08-29-2015 05:27 AM
  14. HankAZ's Avatar
    Ur not alone! I got i6 and i did not checked the phone condition while at the store.when i got home and about to set it up, i notice a dead pixel.after 12hrs i return the phone from point of origin, they give me diffrent i6 phone, yes it has no box, just the plastic cover on it.it looks new to me, but then again when i got home, i checked the serial number, and also i contacted apple support, and yes its comfirmed its refurb iphone.
    B.S. There is absolutely no way to tell the difference between a "new" and a "refurbished" phone. Period. Stop whinging about it. If the one you got was "new", great. It the one you got was a "refurb", great. It's been remanufactured with some new parts and possibly some used parts. But it functions exactly the same, it's been checked for function and quality, and carries the remainder of your original warranty OR 90 days from date of exchange, whichever is greater.

    I cannot believe the amount of hand-wringing over this subject, over and over and over again. Apple will stand behind your device with its warranty, so let's just move on. (And before you ask, yes, I've exchanged phones for warranty issues before, and gotten either a new or refurbished phone. I can't tell, and in all honesty, I DON'T CARE. Just like everything else from Apple, it just works.
    kch50428 likes this.
    08-29-2015 03:33 PM
  15. cindyxxxxx's Avatar
    the replacement phones are REFURBISHED... they look brand new on the outside but SOME of the internal parts are recycled

    had a iphone 6 plus phone replaced recently ... and found out the speaker audio was screeching every time it was turned on.
    anyways, they deemed it defective and replaced it again. apple workers did tell me the replacement phones may contain used parts when available
    09-06-2015 05:09 AM
  16. Ledsteplin's Avatar
    the replacement phones are REFURBISHED... they look brand new on the outside but SOME of the internal parts are recycled

    had a iphone 6 plus phone replaced recently ... and found out the speaker audio was screeching every time it was turned on.
    anyways, they deemed it defective and replaced it again. apple workers did tell me the replacement phones may contain used parts when available
    Even brand new phones can have issues like that. There's always those with problems, whether new or refurbished. But for the most part, the refurbished phones are just as good as the new phones. A used part does not equal a bad part.
    09-06-2015 07:57 AM
  17. rajesh shukla1's Avatar
    mr."avital " may be phone are refurbished or copy right of I-phone 6 .if you are buy so better then buy refurbished phone with all accessories and full warrenty. it's my thinking because of i am also using refurbished phone .
    02-15-2016 04:16 AM
  18. navneet90's Avatar
    thanks for sharing your view Dswati.. I also think if you want to buy then check it first for your satisfaction.
    02-23-2016 04:13 AM
43 12

Similar Threads

  1. Are MacBooks worth the money?
    By nurse12 in forum MacBook
    Replies: 25
    Last Post: 11-02-2014, 01:32 AM
  2. Replies: 1
    Last Post: 10-29-2014, 06:05 AM
  3. Is this normal? Spotlight is black and white?
    By Tom2Point0 in forum Ask a Question
    Replies: 2
    Last Post: 10-29-2014, 03:20 AM
  4. Vector 64: The C stands for Creepy
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 10-28-2014, 11:51 PM
  5. Replies: 0
    Last Post: 10-28-2014, 09:22 PM
LINK TO POST COPIED TO CLIPBOARD