1. runner66's Avatar
    hey guys i just got my iphone 6 plus yesturday and its going back today. here is my issue i turn on the phone hit the text button screen pops up with the keyboard but will not switch to landscape at all. funny thing is if i send the text then it will switch to landscape and back to portrait mode. with no issues at all. i have the lastest software. my son has the iphone 6 and he has no issues at all. spoke to verzion and apple and they have no clue about this. verzion is just sending me a new phone. hate to see this happen on the replacement phone when its a issue that other people are having as well. can someone please chime in on this and let me know what issues they are having on this thanks for your time guys
    01-08-2015 02:39 PM
  2. zerog46's Avatar
    Swipe up from the bottom of the screen it the small lock symbol lit up on the right hand side? Have you tried a reboot? Hold in both buttons until the Apple Logos comes up.
    01-08-2015 04:09 PM
  3. Ledsteplin's Avatar
    Why won't my iPhone let me compose a text message in landscape mode?-imageuploadedbytapatalk1420751738.923951.jpg


    Sent from my ancient but trustworthy iPhone 5.
    01-08-2015 04:15 PM
  4. runner66's Avatar
    i did all of this. and it still does not work. are you tell me that your 6 plus does not do this
    01-08-2015 04:44 PM
  5. sting7k's Avatar
    Do other apps go into landscape mode?
    01-08-2015 05:51 PM
  6. runner66's Avatar
    yes everything else works fine
    01-08-2015 06:23 PM
  7. SeanHRCC's Avatar
    I have not heard any common reports of this happening at all.

    Have you done a hard restart? Mine texts just fine when I switch to landscape mode.
    01-08-2015 06:55 PM
  8. runner66's Avatar
    yes i did a hard reset as well. you do have the 6 plus right. like i said if i go to do a text and the keyboard pop up that i turn the phone it will not rotat for me. but when i send the text it works fine. do you think its the phone it self.
    01-08-2015 08:45 PM
  9. Hectorius's Avatar
    Have you gone to settings....display....and put view to standard?
    01-08-2015 08:47 PM
  10. runner66's Avatar
    yes like i said i have tired everything. when i send the text thats when it will rotat for me. i have never ever seen this before
    01-08-2015 08:54 PM
  11. Ledsteplin's Avatar
    Have you tried "Reset All Settings"? If so, and that didn't work, you may need to restore the phone to fix that issue. I don't think it's necessary to restore as a new phone. Back up to iTunes and go for it.


    Sent from my ancient but trustworthy iPhone 5.
    01-08-2015 10:13 PM
  12. runner66's Avatar
    i have "Reset All Settings like 4 times. they are going to send me a new phone. was seeing if anyone else had this issue . would hate to get a new phone have still have this issue
    01-08-2015 10:17 PM
  13. Ledsteplin's Avatar
    i have "Reset All Settings like 4 times. they are going to send me a new phone. was seeing if anyone else had this issue . would hate to get a new phone have still have this issue
    That's possible. If it's a software issue, you could get it again from your back up. But it sounds more like a hardware issue to me. Set your new phone up from your back up. If the problem returns, restore it as new. Let us know how this turns out. Good luck!


    Sent from my ancient but trustworthy iPhone 5.
    01-08-2015 10:25 PM
  14. SeanHRCC's Avatar
    yes i did a hard reset as well. you do have the 6 plus right. like i said if i go to do a text and the keyboard pop up that i turn the phone it will not rotat for me. but when i send the text it works fine. do you think its the phone it self.
    Yes, I have a 6 Plus.

    Yes, I think it's the phone itself. This is not a common problem, and should be remedied when you receive a replacement. Your old phone probably has an issue with the gyroscope in some way I would guess...the beauty of Apple's no non-sense warranty program (which the carriers have to honor as well most times).
    Sekelani Zwambila likes this.
    01-08-2015 10:30 PM
  15. iEd's Avatar
    I've seen on the Apple forums that a restore as new and not from a backup may resolve the problem.


    Sent from my iPhone using Tapatalk
    01-08-2015 10:35 PM
  16. runner66's Avatar
    i just restore as new about 10 minutes ago and still the same issue. dont understand why this is happening. going to a verzion store today and try out a iphone 6 plus to see if the one in the store does the same thing mine does. can anyone post a viedo of there phone with the keyboard up and let me see how the plus looks when it is working the right way. thanks for all your help guys
    Last edited by runner66; 01-09-2015 at 07:03 AM.
    01-09-2015 05:14 AM
  17. Just_Me_D's Avatar
    01-09-2015 08:18 AM
  18. runner66's Avatar
    i can mine to do this also. but i would not be able to rotat it back it would be stuck
    01-09-2015 08:58 AM
  19. runner66's Avatar
    Last edited by runner66; 01-09-2015 at 09:50 AM.
    01-09-2015 09:30 AM
  20. Just_Me_D's Avatar

    If you have indeed placed your device in DFU mode and then had iTunes install a fresh copy of the latest iOS version, and then set up your device as new (and not from a backup), then you should take the phone to the nearest Apple Store and have it exchanged. My iPhone 6 Plus rotates 360 degrees and back without any problems.
    01-09-2015 10:19 AM
  21. runner66's Avatar
    what is DFU mode. when i frist got the phone i installed t from a backup that proped on the iphone 6 plus. from there it said there is a update so i did the update and all looked fine. today i went to 2 apple stores 2 verzion stores and a mom and pop store to see if there iphobe 6 plus does this as well. and they all did just like mine. so i dont know how yours does but the 6 phones i looked at and mine dont. makes no sense at all
    01-09-2015 12:12 PM
  22. BreakingKayfabe's Avatar
    what is DFU mode. when i frist got the phone i installed t from a backup that proped on the iphone 6 plus. from there it said there is a update so i did the update and all looked fine. today i went to 2 apple stores 2 verzion stores and a mom and pop store to see if there iphobe 6 plus does this as well. and they all did just like mine. so i dont know how yours does but the 6 phones i looked at and mine dont. makes no sense at all
    It sure doesn't.
    01-09-2015 01:54 PM
  23. iEd's Avatar
    After seeing your video I can confirm that my phone does the same thing.
    It seems as though if a text is started in portrait it stays there same with landscape.
    I've never noticed this before. I would say most of my texts are done in portrait mode.
    I don't know. I guess it can looked at as being a not a software bug but maybe feature enhancement.


    Sent from my iPhone using Tapatalk
    01-09-2015 02:51 PM
  24. runner66's Avatar
    thanks for the info, after seeing 6 iphones today and you also saying yours does this as well. it not my phone. i am sure most people that have the 6 plus dont even know they have this issue. untill someone shows me there phone does not have this issue. i will not belive. not trying to be a ****, thanks guys
    01-09-2015 05:32 PM
  25. SeanHRCC's Avatar
    Yup, mine also does the same thing...if I start a text in one orientation or the other...it will not switch orientations until the text is completed and sent, then it will switch like normal. It ONLY does this if I start a new text though...it doesn't do it in any other scenario.

    It seems to ONLY do it on the 6 Plus as well...my wife's 6 switches orientation under the same criteria.
    Sekelani Zwambila likes this.
    01-09-2015 05:34 PM
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