1. iMore Question's Avatar
    trying to update to new ios on iphone 5s. It says it is connected, I can get on the internet but it won't update. I have tried connecting to computer and that didn't help, either.
    03-25-2016 02:23 PM
  2. anon(9602380)'s Avatar
    Welcome to iMore!

    Most times this is due to Apple's servers being overwhelmed with demand. A lot of people are trying to update just like you are. My best suggestion is give it a few hours and try again.
    03-25-2016 02:27 PM

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