1. iMore Question's Avatar
    My iphone 5S is locked out and I cannot remember the password. I used it for work so I have not needed it for a bit and just forgot it. How can I either reset the devise so I can get in or have it unlocked?
    02-03-2016 04:04 PM
  2. Ledsteplin's Avatar
    Welcome to iMore! You refer to the 4 or 6 digit passcode? You will have to connect it to a computer and iTunes. Put it in DFU mode and restore. You will lose your data, including photos. To set back up, you will need your Apple ID and password. There's no other way.
    02-03-2016 04:17 PM

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