1. baumgrenze's Avatar
    I installed 10.3.3 while traveling because each time I opened the phone it said it would install next time I used the charger.

    Once it was installed, the phone no longer worked. I could use the internet to search but a phone call said 'no service.'

    I used Verizon's trouble shooting page and once I used 'Reset All Settings' the phone worked again. Does this just 'sometimes happen?' I don't think I had any 'special settings.' It would have been helpful if the process suggested how to check for any and then to make notes before resetting so that they could be restored.

    thanks
    baumgrenze
    08-02-2017 07:14 PM
  2. Just_Me_D's Avatar
    Anything’s possible, but as long as your phone is operating properly, be thankful....
    08-02-2017 07:32 PM

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