05-19-2015 10:13 AM
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  1. Antron's Avatar
    Antron
    A friend of mine forgot their iPad passcode and they have photos on it that they want to get off. It has not been synced to a computer so the photos are not on their computer.

    Question: How can they get the photo's off of their iPad when they cannot remember the passcode?

    Any advice is helpful.
    05-14-2015 03:39 PM
  2. HankAZ's Avatar
    HankAZ
    Originally Posted by Antron
    A friend of mine forgot their iPad passcode and they have photos on it that they want to get off. It has not been synced to a computer so the photos are not on their computer.

    Question: How can they get the photo's off of their iPad when they cannot remember the passcode?

    Any advice is helpful.
    In short, you don't. If you"r friend" "forgot" the passcode, and the device is not backed up anywhere, the content is as good as gone.
  3. kch50428's Avatar
    kch50428
    http://support.apple.com/en-us/ht1212
    Antron likes this.
    05-14-2015 03:41 PM
  4. HankAZ's Avatar
    HankAZ
    Originally Posted by Antron
    A friend of mine forgot their iPad passcode and they have photos on it that they want to get off. It has not been synced to a computer so the photos are not on their computer.

    Question: How can they get the photo's off of their iPad when they cannot remember the passcode?

    Any advice is helpful.
    In short, you don't. If you"r friend" "forgot" the passcode, and the device is not backed up anywhere, the content is as good as gone.
    Antron likes this.
    05-14-2015 03:43 PM
  5. Antron's Avatar
    Antron
    Originally Posted by HankAZ
    In short, you don't. If you"r friend" "forgot" the passcode, and the device is not backed up anywhere, the content is as good as gone.
    Thanks


    Sent from my iPhone using Tapatalk
    05-14-2015 05:35 PM
  6. WordPainter's Avatar
    WordPainter
    Sure he did. Very lame attempt to get help gaining access to a stolen iPad. Your "friend" is out of luck.
    05-14-2015 06:31 PM
  8. Antron's Avatar
    Antron
    Originally Posted by WordPainter
    Sure he did. Very lame attempt to get help gaining access to a stolen iPad. Your "friend" is out of luck.
    Very amusing for you to think the iPad is stolen.


    Sent from my iPhone using Tapatalk
    05-17-2015 08:50 AM
  9. HankAZ's Avatar
    HankAZ
    Originally Posted by Antron
    Very amusing for you to think the iPad is stolen.

    Sent from my iPhone using Tapatalk
    You have to admit, the premise sounds fishy. The "my friend" schtick seems a bit contrived. We've seen a lot of attempts to pass stuff like this off, so forgive us for being a bit suspicious.
    05-17-2015 10:55 AM
  10. Antron's Avatar
    Antron
    Originally Posted by HankAZ
    You have to admit, the premise sounds fishy. The "my friend" schtick seems a bit contrived. We've seen a lot of attempts to pass stuff like this off, so forgive us for being a bit suspicious.
    No problem. I can understand that.


    Sent from my iPhone using Tapatalk
    05-17-2015 01:23 PM
  11. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by Antron
    No problem. I can understand that.


    Sent from my iPhone using Tapatalk
    It's a 4 digit code. I think that's about 10,000 tries. Unless it's set up to wipe after 10 tries. It's not by default set up that way.
    05-17-2015 02:15 PM
  12. Antron's Avatar
    Antron
    Since they didn't have the iPad synced to a computer nor did they have the photos in iCloud all they can do is restore it (erase everything) and be better prepared next time.


    Sent from my iPhone using Tapatalk
    05-17-2015 03:24 PM
  13. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by Antron
    Since they didn't have the iPad synced to a computer nor did they have the photos in iCloud all they can do is restore it (erase everything) and be better prepared next time.


    Sent from my iPhone using Tapatalk
    They never did an iCloud back up? Not talking about iCloud Photo Library.
    05-17-2015 05:22 PM
  14. Antron's Avatar
    Antron
    Don't believe so.


    Sent from my iPhone using Tapatalk
    05-17-2015 11:35 PM
  15. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by Antron
    Don't believe so.


    Sent from my iPhone using Tapatalk
    They usually back up by default when the device is plugged in and locked on wifi. My phones always have.
    Last edited by Ledsteplin; 05-18-2015 at 05:59 PM.
    05-18-2015 02:35 PM
  16. Antron's Avatar
    Antron
    Well, my friend brought the iPad to me so I could take a look at it and not only is it locked, it's disabled. From what I have searched online the only option is to restore it. Her daughter set a passcode and forgot what it was and after numerous attempts to try to figure it out, the iPad is now disabled. Bummer.
    05-19-2015 08:53 AM
  17. HankAZ's Avatar
    HankAZ
    Originally Posted by Antron
    Well, my friend brought the iPad to me so I could take a look at it and not only is it locked, it's disabled. From what I have searched online the only option is to restore it. Her daughter set a passcode and forgot what it was and after numerous attempts to try to figure it out, the iPad is now disabled. Bummer.
    The End.
    05-19-2015 10:02 AM
  18. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by Antron
    Well, my friend brought the iPad to me so I could take a look at it and not only is it locked, it's disabled. From what I have searched online the only option is to restore it. Her daughter set a passcode and forgot what it was and after numerous attempts to try to figure it out, the iPad is now disabled. Bummer.
    If there was a back up before it was locked, the photos may still be there in the back up. After restoring, set up from iCloud back up.
    Antron likes this.
    05-19-2015 10:04 AM
  19. Antron's Avatar
    Antron
    Originally Posted by Ledsteplin
    If there was a back up before it was locked, the photos may still be there in the back up. After restoring, set up from iCloud back up.
    Will do.


    Sent from my iPhone using Tapatalk
    05-19-2015 10:13 AM
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