App Store

[usher2005]

This is an on going problem since day one when I got my iPad December 24. Today March 23,2012 I cannot access the app store on my iPad 2. I open the App store and I get a message saying "Your request cannot be completed" and I cannot click on on of the spots on the App store. Please help

 

[Just_Me_D]

Try this:

Go to Settings-Store and then tap on your Apple ID and then sign out. Afterwards, sign back in and then see if you can access the App Store.


Just Me, D
(Tapatalk - iPad 2)

 

[Just_Me_D]

Also, it wouldn't hurt to do a full reset and set your device as new. Of course, that would be as a last resort.


Just Me, D
(Tapatalk - iPad 2)

 

[usher2005]

Did all

I did a reset/sign out but still nothing

 

[Peligro911]

I would restore the device


Sent Into Orbit from my iPhone 4S using Tapatalk

 

[usher2005]

I would restore the device


Sent Into Orbit from my iPhone 4S using Tapatalk

I did that

 

[usher2005]

Also, it wouldn't hurt to do a full reset and set your device as new. Of course, that would be as a last resort.


Just Me, D
(Tapatalk - iPad 2)

I also did this and nothing

 

[usher2005]

Try this:

Go to Settings-Store and then tap on your Apple ID and then sign out. Afterwards, sign back in and then see if you can access the App Store.


Just Me, D
(Tapatalk - iPad 2)

Did it nothing

 

[Peligro911]

It has to be a problem with you apple ID then I would Make a new one and try that if that don't work make a appt at apple .. Also have you tried at different location beside the same wifi connection maybe firewall is blocking you ?


Sent Into Orbit from my iPhone 4S using Tapatalk

 

[usher2005]

When to Apple store and they were NO HELP at all. My ID is fine said the Apple store worker

 

[Peligro911]

Did it work at apple ? If so then it's your firewall


Sent Into Orbit from my iPhone 4S using Tapatalk

 

[usher2005]

No did not work at Apple... The apple store worker checked my firewall and it it was fine

 

[Peligro911]

Apple can't check your firewall lol I would go back to apple if the prob continues


Sent Into Orbit from my iPhone 4S using Tapatalk

 

[Just_Me_D]

Login to the Apple Store via a computer and make sure that your payment information is up to date. If your card has expired, for example, you will have difficulties with the App Store.


Just Me, D
(Tapatalk - iPhone 4S)

 

[cardfan]

Ditto what he said. Go to itunes on a pc and check your account.

 

[Rene Ritchie]

If you log out does the App Store work?

If the App Store doesn't work at all, it's a different problem then if it works but stops working when you log in.

 

[Peligro911]

I don't think this thread is legit guys based on op responses


Sent Into Orbit from my iPhone 4S using Tapatalk

 

[usher2005]

Ok

I did a Restore/Reset but that did not work, I also signed out of the App store but that also did not work. Went to an Apple store they were no help.

 

[usher2005]

If you log out does the App Store work?

If the App Store doesn't work at all, it's a different problem then if it works but stops working when you log in.

I did a Restore/Reset but that did not work, I also signed out of the App store but that also did not work. Went to an Apple store they were no help.

 

[Rene Ritchie]

Does the internet work? Can you go to Websites on Safari?

Did the App Store work while you were at the Apple Store?