I iMore Question Apr 8, 2016 #1 The screen is frozen white, I have tried restarting it with no luck. Will performing a hard reset fix the problem? How can I do one?
The screen is frozen white, I have tried restarting it with no luck. Will performing a hard reset fix the problem? How can I do one?
Just_Me_D Ambassador Team Leader, Senior Moderator Moderator Jan 8, 2012 59,786 647 113 Visit site Apr 8, 2016 #2 Probably, but if it were me, I'd already be en route to the nearest Apple Store...
Ledsteplin Ambassador Oct 2, 2013 50,283 708 108 Visit site Apr 8, 2016 #3 A hard reset is basically the same as a restart. Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.
A hard reset is basically the same as a restart. Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.