1. iMore Question's Avatar
    Hello everyone. My first post on here. Anyways lets get started. My girlfriend works as a cellular store, one of her coworkers jailbreaked her ipad air with 8.3 on it. She attempted to remove it by hard resetting her tablet. Of course that has screwed everything up. Right now, when the tablet is charged, it permanatley stays at the iTunes logo, even when its not plugged up to anything. Anyways, I attemtped to update the tablet with a fresh 8.3 and 8.4. Both result in unknown error 1. Also, if I could get into DFU Mode I could fix the tablet, but as it sits right now, it stays on recovery mode loop, even when I attempt loading into DFU mode,
    07-25-2015 10:15 AM
  2. Bigeric23's Avatar
    Take it to an Apple store and have them look at it. Also, you might want to stay away from jailbreaking. I'm just saying.
    07-25-2015 10:45 AM
  3. Just_Me_D's Avatar
    Press both the power and home buttons until the device powers off. Afterwards, wait for a moment to make sure the device is indeed powered off. After that, put the device in DFU mode and restore your device. More than likely, you're going to have to make several attempts to get it to restore, but you will eventually succeed.
    07-25-2015 10:47 AM
  4. DrayRayNC's Avatar
    Im still working on it, I did get it in DFU mode. Im on attempt number 4 now trying to load ios 8.4. Always Unknown Error 1. Hopefully if I keep trying it will restore.
    07-25-2015 01:03 PM
  5. DrayRayNC's Avatar
    after 12 attempts im still getting error code 1, baseband error, but it was fine before all this happened
    07-25-2015 01:43 PM
  6. ikeny's Avatar
    Try to re-download the ipsw. You could also try the public beta iOS 9 (just to have a different ipsw to try). Also try a different computer if you could.
    08-03-2015 09:01 PM
  7. mbar9607's Avatar
    i would just redownload the ipsw for ios 8.4 for your model of ipad and try to restore using the newly downloaded ipsw
    08-03-2015 09:55 PM

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