1. Daisy Johnson's Avatar
    Hello Guys,

    I have a question, I brought iPad air 2 for 300 from the original owner. I took pictures of her purchase and contract paperwork but she said she reset the whole apple account and verizon contract but I looked the copy of contract that is still ongoing 2017. I was confused... She told me that she brought two iPad for her husband and kids. She decided to sell one iPad air 2 and she swore that she will show me the proof of contract termination but I don't know what to do with my iPad air 2 if I m being ripped off. Does it makes any different if I show the Verizon that she sold to me. We did signed our signature on the paper that she sold to me. Now, I am second owner but how do i delete the contract off on my Ipad air 2 even though she claimed that she reset the whole thing that i have to register it. It is only one thing that bothers me that I can see LTE on iPad air 2. Right now I am only able to use wifi. Am i make any sense? I need your opinion and help with this. It would be great.

    Thanks!!
    06-15-2015 09:02 PM
  2. SwitchBeach's Avatar
    Meet the owner (previous owner) at the Verizon store and have the store employees confirm whether or not it is still under contract.
    06-15-2015 09:31 PM
  3. Daisy Johnson's Avatar
    Yes, but she has been saying that she will show me the proof but seems keep avoiding the topic on this part. I sent her message on phone and Facebook and she "seen" my messages. What does that mean? How do I make her to understanding this that this is serious and not to wasting my time. How do i make this sounds so nicely to tell her to do something about this? It has been two weeks and she is not doing anything but excuses as I m seeing... I even checked the serial number and it said activation IMEI lock is off... and states the device can be activated by a new user but problem is that she brought two iPad air 2. how do i know if it is the right one??
    06-15-2015 10:34 PM
  4. zerog46's Avatar
    If it's unlocked you should be able to get a new sim and use it. And by unlocked I mean iCloud unlocked.


    Sent from my iPhone using Tapatalk
    06-15-2015 10:46 PM
  5. Daisy Johnson's Avatar
    How do you know if it is unlocked? It showed Verizon or Lte on, it does not make any sense if it is locked or unlocked. That is why I wanted to know. Where is the sim card? I don't see it? Is it inside of Ipad air 2. I m sorry if I am newbie with this but I am trying to solve this problem so I can give this to my mother as a gift from me.
    06-15-2015 11:49 PM
  6. Daisy Johnson's Avatar
    Is the one you were talking about?? I am so clueless about this part. Look at this photo from verizon. What does that supposed to mean?Ipad Air 2 under contract,what to do?-img_3246.jpg If I call them and asked for the sim card to be deactivated which mean it would required to request by original owner. Is that correct?? Please help me so I know which one that i should talk to version or talk to this knucklehead owner. Sorry i am venting my frustration.
    06-16-2015 11:37 AM
  7. Mr.Willie's Avatar
    Have you tried a new SIM card ?
    06-16-2015 05:29 PM
  8. Daisy Johnson's Avatar
    No, I have not tried the new sim card but how does it works if this is still active? It required to be unlocked by original owner which I thought everyone supposed to do that before selling the iPad or iPhone, etc...
    06-16-2015 07:37 PM
  9. BreakingKayfabe's Avatar
    All that matters is that the device is iCloud unlocked which you can check here.

    https://www.icloud.com/activationlock/

    Her SIM card still working is her problem and not yours. Just put your SIM card in and don't worry about hers.
    06-17-2015 02:54 PM
  10. Daisy Johnson's Avatar
    Hello Breakingkayfabe,

    Yes, that is correct. My iCloud is unlocked which you provided. Thank you. But sim card is still issue. How do i get that sim card out of my iPad? It has to be done with verizon or myself??
    06-17-2015 09:47 PM
  11. BreakingKayfabe's Avatar
    Hello Breakingkayfabe,

    Yes, that is correct. My iCloud is unlocked which you provided. Thank you. But sim card is still issue. How do i get that sim card out of my iPad? It has to be done with verizon or myself??
    Oh, that's easy. I don't know exactly which side the SIM card slot is, but you'll see it with a little hole. Take a small pin or paperclip thin enough to get inside the hole so it'll release the small SIM card tray. Remove it and replace it with your own SIM card and just stick it right back in.
    06-17-2015 10:00 PM

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