12-27-2017 04:43 PM
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  1. amroose's Avatar
    amroose
    The status bar loads (slowly) but once full, just stays on the Apple and status bar screen.
    *did the unplug and plug back in after 15+ seconds (actually had it unplugged overnight) no change
    *wont start in safe mode
    *started in recovery mode and did first aid and reinstalled OS (3)
    * restarted w key commands D and option-D diagnostics came back w no problems
    *restarted w command-option-R-P and all that gave me back was the started up chimes
    *Let stay on the Apple and status bar screen for 2 hours and nothing changed.
    What else Can I do to fix this?!?!?
    12-15-2017 08:47 PM
  2. SprSynJn's Avatar
    SprSynJn
    Might be a hard drive malfunction. Have you tried calling  to ask for advice? I had a similar problem and needed to have the hard drive swapped out. Still have been having issues with it though, but their not as massive.
    12-16-2017 07:06 AM
  3. amroose's Avatar
    amroose
    I did talk to Apple support and they walked me theough the first 3 steps I listed and then I searched for the rest, Apple suggested it be taken in, the computer is only 3 mos old and hasn’t been used heavily. So I was trying to resolve the issue myself before I had to pay someone.
    12-16-2017 08:37 AM
  4. dcoke22's Avatar
    dcoke22
    If it is only 3 months old, it is probably still under warranty. Most Apple machines ship with a 1-year warranty. It is a PITA, but making an appointment at your nearest Genius Bar is probably the fastest way to get back to a working computer. https://www.apple.com/retail/geniusbar/#mn_p Since your machine is likely still under warranty, I'd think the cost would be zero.
    12-18-2017 09:27 PM
  5. SprSynJn's Avatar
    SprSynJn
    Originally Posted by amroose
    I did talk to Apple support and they walked me theough the first 3 steps I listed and then I searched for the rest, Apple suggested it be taken in, the computer is only 3 mos old and hasn’t been used heavily. So I was trying to resolve the issue myself before I had to pay someone.
    They should swap out the hard drive for free if it’s only three months old. It’s still under warranty.
    12-19-2017 06:10 AM
  7. Lee_Bo's Avatar
    Lee_Bo
    Network Moderator
    Trusted Member
    Q&A Team
    Originally Posted by SprSynJn
    They should swap out the hard drive for free if it’s only three months old. It’s still under warranty.
    It being only 3 months old, I'd try for a replacement model. :-)
    12-27-2017 04:43 PM
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