1. mumfoau's Avatar
    A friend of mine just called me to inquire about whether Apple would be able to tell he had his screen replaced on his 6 Plus in the event he wanted to trade it and upgrade next year. He broke his screen, ordered one online, will have the guys at his school replace it.

    I have NO clue as to what they do and can/can't determine about your device so I'm asking here because I'm sure someone has an inkling and can share some knowledge with me.
    02-06-2015 09:57 AM
  2. HankAZ's Avatar
    A friend of mine just called me to inquire about whether Apple would be able to tell he had his screen replaced on his 6 Plus in the event he wanted to trade it and upgrade next year. He broke his screen, ordered one online, will have the guys at his school replace it.

    I have NO clue as to what they do and can/can't determine about your device so I'm asking here because I'm sure someone has an inkling and can share some knowledge with me.
    They certainly CAN tell, especially if the replacement is not an Apple part. But if it's fully functional, I don't know IF they would bother to check.

    Of course, I will defer to those with more insight and knowledge.
    02-06-2015 10:03 AM
  3. mumfoau's Avatar
    They certainly CAN tell, especially if the replacement is not an Apple part. But if it's fully functional, I don't know IF they would bother to check.

    Of course, I will defer to those with more insight and knowledge.
    That latter part is what I was thinking...that if it was functional and not damaged that they might not even check. BUT, I did tell him that I'd ask for opinions from knowledgeable people as opposed to the kind of stuff you see on Yahoo answers etc.
    02-06-2015 10:10 AM
  4. kch50428's Avatar
    Apple does screen replacements... if they do it, there won't be any issues later...
    mumfoau likes this.
    02-06-2015 10:11 AM
  5. mumfoau's Avatar
    Just got off the phone with him. That's what he's going to do-head to the nearest Apple Store this weekend!


    Sent from my iPhone 6 Plus using Tapatalk
    ThePinkChameleon likes this.
    02-06-2015 10:19 AM
  6. Nathan Bael's Avatar
    As long as cost is even close it is always better to go with official service. I recently had to have the screen on my surface pro 3 replaced. I could have ordered the part and done it for $225. Microsoft charged $300. I gladly ponied up the extra $75 to save headache and to be covered by warranty.
    mumfoau likes this.
    02-07-2015 10:03 AM
  7. mumfoau's Avatar
    As long as cost is even close it is always better to go with official service. I recently had to have the screen on my surface pro 3 replaced. I could have ordered the part and done it for $225. Microsoft charged $300. I gladly ponied up the extra $75 to save headache and to be covered by warranty.
    Yeah that's what I did with my 6. Bought it with a broken screen, got Apple to replace it for 109, then traded it for a 6 Plus! Haven't heard back about his experience but I hope to NEVER have to go to an Apple Store again. Lol The day I went it was a mad house...


    Sent from my iPhone 6 Plus using Tapatalk
    02-07-2015 11:41 AM
  8. Calyan Cook's Avatar
    There are several ways to tell if the phone has 3rd party parts in it. Glad he went to the store to have it fixed. For $109 it's not that bad.


    Sent from my iPhone using Tapatalk
    02-09-2015 07:52 AM
  9. mumfoau's Avatar
    There are several ways to tell if the phone has 3rd party parts in it. Glad he went to the store to have it fixed. For $109 it's not that bad.


    Sent from my iPhone using Tapatalk
    I believe it's 129 for a 6 Plus but either way I'm glad he went to the Apple Store!!


    Sent from my iPhone 6 Plus using Tapatalk
    02-09-2015 08:06 AM
  10. shdia101's Avatar
    Yeah that's what I did with my 6. Bought it with a broken screen, got Apple to replace it for 109, then traded it for a 6 Plus! Haven't heard back about his experience but I hope to NEVER have to go to an Apple Store again. Lol The day I went it was a mad house...


    Sent from my iPhone 6 Plus using Tapatalk
    Where did you trade your phone in?
    06-25-2017 05:08 PM
  11. metllicamilitia's Avatar
    A friend of mine just called me to inquire about whether Apple would be able to tell he had his screen replaced on his 6 Plus in the event he wanted to trade it and upgrade next year. He broke his screen, ordered one online, will have the guys at his school replace it.

    I have NO clue as to what they do and can/can't determine about your device so I'm asking here because I'm sure someone has an inkling and can share some knowledge with me.
    Yes, Apple will know. There is a seal under one of the screws that holds the casing together. Or somewhere under there. If you take the phone apart the seal is broken and Apple will know someone has been inside the phone. I’m sure if Apple replaces something they put a new seal inside. I believe this is something all phone manufacturers do.
    06-25-2017 05:16 PM
  12. thedonp's Avatar
    Yes, Apple will know. There is a seal under one of the screws that holds the casing together. Or somewhere under there. If you take the phone apart the seal is broken and Apple will know someone has been inside the phone. I’m sure if Apple replaces something they put a new seal inside. I believe this is something all phone manufacturers do.
    I had heard they dock them and they have software that runs a full diagnostic telling them such things as whether the screen was OEM or not.
    06-25-2017 06:06 PM
  13. metllicamilitia's Avatar
    I had heard they dock them and they have software that runs a full diagnostic telling them such things as whether the screen was OEM or not.
    I wouldn’t be surprised, but I’m sure there’s still something more physical as well. I could be wrong though. The one thing I know for sure is that Apple will know if you’ve been inside.
    06-25-2017 06:32 PM
  14. thedonp's Avatar
    I wouldn’t be surprised, but I’m sure there’s still something more physical as well. I could be wrong though. The one thing I know for sure is that Apple will know if you’ve been inside.
    Apple knows all
    06-25-2017 06:32 PM
  15. devonair's Avatar
    Having spent day after day behind the Genius Bar doing little more than fixing broken iPhone screens (and/or swapping out dangerously frayed lightning cables for iOS devices still under warranty), I can emphatically answer "YES". Most of the time we could tell because the screen actually felt different to the touch or looked thinner. Sometimes we would check the device in only to notice certain tell-tale signs once we got it back to the Genius Room (yes, we actually called it that) where repairs actually performed. If we caught it at the bar, we'd hand the phone back and say that we couldn't actually work on the device. If we noticed it when it was in the back, we'd have to make a note of it in the work order, and the not-so-lucky Genius who was scheduled to return repaired devices to customers that shift would have to have that talk with the customer (oftentimes with a manager nearby in case the customer started getting mad).
    At this point, there is so much glue on the inside of most electronics that almost anyone can pretty much tell when they open it up, because it's no longer fully sealed. It's been a while since I worked for Apple, but $130-ish (or whatever the screen replacement cost is now) isn't so much more than a "sketchy repair shop/kiosk" to deal with voiding your warranty. Plus, a lot of those places won't be able to calibrate the screen correctly -- resulting in other issues like your TouchID sensor no long working.
    07-07-2017 03:22 PM
  16. mkubs71's Avatar
    I took my iPhone 6 ( my daughter's old phone) into Apple to have the screen replaced, even made the appointment online. When I handed the phone to the associate he knew right away that the screen had been replaced before. He basically told me that they wouldn't fix it because the screen was replaced by someone who wasn't an authorized Apple repair. I had to take it to one of the kiosk at the mall to get the screen fixed
    07-07-2017 03:26 PM
  17. stayre's Avatar
    10 years as a Genius. We always knew. Glass is different, finish on the metal parts is different, screws are different, ribbon cables... The 6s and 7 series have waterproofing seals that are instant giveaways...
    07-07-2017 03:55 PM
  18. IanBauters's Avatar
    They can! Most 3rd party displays look different, they have stickers or stamps on them that Apple displays don’t. Other than that, every Apple display has a QR code with a serial number and they know which part is in every iPhone and it’s very easy for an Apple Engineer to look this up and see if this is the serial number expected for the display.
    07-07-2017 05:16 PM
  19. ThePinkChameleon's Avatar
    Apple can definitely tell ! My daughter had her 6 screen replaced in a pinch off hours at a tech shop in town. A few months later, her phone screen cracked again by an accidental drop. We Went to Apple and just by them looking at the phone they said they couldn't do it because they could see a third party had replaced the screen months prior. I don't know how they knew just by looking at it but I certainly didn't lie about it either when they asked about.

    So we had to go to the tech shop again because Apple refused to touch it after that.
    07-07-2017 08:35 PM
  20. nonoydj07's Avatar
    I was an Apple engineer back in 2014. We can tell exactly, the screen glass on your iPhone was tampered with just by looking at it or touching the device.
    07-07-2017 08:36 PM
  21. wolfsoul0's Avatar
    A friend of mine just called me to inquire about whether Apple would be able to tell he had his screen replaced on his 6 Plus in the event he wanted to trade it and upgrade next year. He broke his screen, ordered one online, will have the guys at his school replace it.

    I have NO clue as to what they do and can/can't determine about your device so I'm asking here because I'm sure someone has an inkling and can share some knowledge with me.
    Yes, Apple can tell I’m a certified Apple technician there is many ways to tell if any of the parts on any iPhone had been replaced, some of them just by looking at the phone with out even open the unit
    07-07-2017 11:27 PM
  22. patdodd's Avatar
    A friend of mine just called me to inquire about whether Apple would be able to tell he had his screen replaced on his 6 Plus in the event he wanted to trade it and upgrade next year. He broke his screen, ordered one online, will have the guys at his school replace it.

    I have NO clue as to what they do and can/can't determine about your device so I'm asking here because I'm sure someone has an inkling and can share some knowledge with me.
    The question is with regard to trade-in, so the answer is “Not an issue”. The Genius Bar can definitely tell, but when a phone is taken in for trade, as long as the screen is functional and free from cracks it will be taken on trade with no problem.
    07-08-2017 10:03 AM
  23. HazAnwar's Avatar
    So I won't go into too much detail but I work for an AASP (Apple Authorised Service Provider). I do not work for Apple but I've been trained by someone from Apple to the same level as an Apple Genius/Technician/Engineer or whatever they call it!

    Anyway the easiest give away is the home button! Just from touching it, it's an instant give away that it's a fake screen. I've gotten pretty good at guessing just from one touch! But the main thing is when we open the phone it's pretty simple to tell from the way the screen is made i.e. stickers, missing screws, missing ribbons, etc... We do what is called a 'VMI' on the handset, this is a Visual Mechanical Inspection on the device, both exterior and interior. It's basically a guide given to us by Apple to check for things in a handset and based on what it passes, we can then tell if a part is genuine/fake or whether an iPhone is under/out of warranty

    As others were saying above, the 6S and 7 have a special seal which is for 3D Touch to work properly (not for waterproofing as stated above), which when we open the phones to check is again a sign the phone has been tampered with as it's pretty obvious if the seal has been broken! We often get people who will have a faulty iPhone but a fake screen, when we ask they will tell us it's genuine so we repair the phone free of charge under warranty but when we open the device we can pretty easily check. Apple allow for us to change a fake screen for a genuine screen for £120 (~$155) or £140 (~$180) for the Plus models (it'll probably be cheaper in the US as taxes here in the UK are higher and Brexit has ruined the value of the Pound)! Once this is replaced we can repair an issue, we don't like to repair iPhones with 3rd party parts so much because a lot of the time 3rd party parts are the reason an iPhone will not work properly for example a fake screen may drain more power or damage the logic board/connectors, etc... Hence why they will ask for a screen repair to be done first!

    I've never come across a fake screen that fooled me or any of my colleagues (screens will eventually get checked by Apple directly at some point who feed back to us if we were right/wrong and in all my time we've never had any wrong). If you try to trade in a phone with a non-genuine screen (as a fully genuine working iPhone), I would heavily advise against this as it is extremely unethical and at some point the person who is helping you will get in trouble for your dishonesty and their company will lose a significant amount of money, so yeah just don't!

    Having seen a lot of iPhone repairs over the years, I always recommend going official as unofficial screens might save you a small amount of money but 1) the quality is never as good and they're not as responsive 2) they break easier (or peel apart) because they're made from cheaper materials 3) they're probably causing a lot more harm in the background than you realise and 4) each and every millimetre of the screen wasn't designed by Sir Johnny Ive! Go official and save yourself hassle, it doesn't cost that much especially if you want to save money long term on repair costs, why spend so much money on an iPhone to ruin it with a cheap shoddy 3rd party plastic screen!

    I think that about the extent of information I can provide on this topic without getting myself into any trouble!
    Last edited by HazAnwar; 07-08-2017 at 08:44 PM.
    fotiskour likes this.
    07-08-2017 08:25 PM

Similar Threads

  1. iPhone 6 screen freezing when opening apps
    By staticfiend in forum iPhone 6
    Replies: 7
    Last Post: 02-09-2015, 11:23 AM
  2. How can I get the quick reply on my lock screen ?
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 02-06-2015, 12:29 AM
  3. Replies: 1
    Last Post: 02-05-2015, 12:32 PM
  4. Replies: 1
    Last Post: 02-05-2015, 12:12 PM
  5. Replies: 1
    Last Post: 02-05-2015, 07:38 AM
LINK TO POST COPIED TO CLIPBOARD