1. Mark863's Avatar
    When I get a message on Facebook the Messenger app rings and the notification is disappearing from the lockscreen, and it's very annoying. I reinstalled the app but it didn't fixed the problem. iOS 9.3.1, iPhone 5S
    05-20-2016 02:21 PM
  2. Ariel Babalao's Avatar
    Facebook and it messenger alway have issues in my iPhone as well, despite the fact that they push out updates every 2 weeks. You can report it in the feedback section in Apps store, maybe they will fix the issue in the next update.
    05-20-2016 02:40 PM
  3. Ledsteplin's Avatar
    Isn't that what it's supposed to do? Not sure I understand the problem. What do you want it to do? You can enable it in the Notification Center as well. So if you miss it on the lock screen, you can pull the notification center down.
    Annie_i6s likes this.
    05-20-2016 03:33 PM
  4. Mark863's Avatar
    Yes, I know, but the notification disappearing from both lockscreen and notification center.
    05-21-2016 01:05 PM
  5. Ledsteplin's Avatar
    1. Update to iOS 9.3.2.
    2. Delete Facebook Messenger
    3. Do a hard reset
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.
    4. Reinstall Messenger and be sure notifications are set as desired in Settings.
    Annie_i6s likes this.
    05-21-2016 04:56 PM
  6. Croyde8's Avatar
    Same with me. Reported it in the hope they will fix it in the next update. In the meantime I've done the delete, hard reset and reinstall. Time will tell if it works! Running iOS 9.3.2
    05-25-2016 03:42 PM
  7. Ledsteplin's Avatar
    Same with me. Reported it in the hope they will fix it in the next update. In the meantime I've done the delete, hard reset and reinstall. Time will tell if it works! Running iOS 9.3.2
    What doesn't work?
    05-25-2016 05:35 PM

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