External Hard Drive And CD/DVD Rom Issue

jb_ez86

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May 20, 2018
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Hi have a 2016 Mac Book Pro (non Touch Bar). My issue is it will not recognize my external Toshiba hard drive or my external CD/DVD Rom.
Has anyone experienced this issue?

My old 2012 Mac Book Air worked perfectly with these two devices without an issue.
 

Just_Me_D

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Have you checked the cable>. If you're running Mojave, is compatible with it?
 

jb_ez86

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May 20, 2018
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Have you checked the cable>. If you're running Mojave, is compatible with it?

They cable is good. I have to check if it compatible. I’m going to schedule and appointment with Apple. I was just curious if anyone else experienced this issue.
 

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