1. hennesseystealth's Avatar
    I have an issue with the way DND is working and the Apple store told me I need to reinstall iOS 12, which is already installed.

    I can't find any details online as all the searches talk about downgrading from beta iOS 12 to 11.4 etc.

    Anyone have a procedure so doing an iOS12 to iOS12 install?

    Thanks
    09-25-2018 01:54 PM
  2. judgetom's Avatar
    Welcome to iMore. What phone are you using? Depending on that you have to press a sequence of different switches on your phone to put in into the so called DFUE mode. In the DFUE mode iTunes deletes your iPhone and run a clean installation of the latest official software available for your iPhone.

    See this link for the DFUE mode (at the end of the article):

    https://www.imore.com/ios-12-install...shooting-guide
    Just_Me_D likes this.
    09-25-2018 02:08 PM
  3. hennesseystealth's Avatar
    Welcome to iMore. What phone are you using? Depending on that you have to press a sequence of different switches on your phone to put in into the so called DFUE mode. In the DFUE mode iTunes deletes your iPhone and run a clean installation of the latest official software available for your iPhone.

    See this link for the DFUE mode (at the end of the article):

    https://www.imore.com/ios-12-install...shooting-guide
    iPhone 7 Plus
    09-25-2018 03:46 PM
  4. hennesseystealth's Avatar
    OK, I followed the directions and did the more aggressive "restore" function. Unfortunately, that didn't fix my DND problem and it also made me do all the iTouch setup all over again as well as Siri. I guess those items are included in the iTunes backup.
    09-25-2018 05:00 PM
  5. Just_Me_D's Avatar
    I have an issue with the way DND is working and the Apple store told me I need to reinstall iOS 12, which is already installed.

    I can't find any details online as all the searches talk about downgrading from beta iOS 12 to 11.4 etc.

    Anyone have a procedure so doing an iOS12 to iOS12 install?

    Thanks
    What specific issue are you having with the way DND is working?
    09-25-2018 05:05 PM
  6. hennesseystealth's Avatar
    What specific issue are you having with the way DND is working?
    I have another thread going on that, but I keep getting told that, given my settings, when I have DND on I should still get calls from my contact list when the phone is locked (i.e., screen not on, but phone still on); however, when I turn on DND all calls go straight to voicemail when the phone is locked.
    09-25-2018 05:18 PM
  7. Just_Me_D's Avatar
    I have another thread going on that, but I keep getting told that, given my settings, when I have DND on I should still get calls from my contact list when the phone is locked (i.e., screen not on, but phone still on); however, when I turn on DND all calls go straight to voicemail when the phone is locked.
    If you only want specific people to be able to reach you when DND is enabled, enable the “emergency Bypass” option within the native Contacts app.

    How to reinstall an already installed iOS?-img_0035.jpg
    09-25-2018 05:27 PM
  8. hennesseystealth's Avatar
    Unfortunately, that is on a contact-by-contact basis. I am trying to allow all 5,500 of my customers the ability to get to me while screening out all the garbage phone calls I get all day long. With VOIP, the scum bags have their computer auto generate a new phone number every time they call...
    09-25-2018 05:37 PM
  9. nikkisharif's Avatar
    Unfortunately, that is on a contact-by-contact basis. I am trying to allow all 5,500 of my customers the ability to get to me while screening out all the garbage phone calls I get all day long. With VOIP, the scum bags have their computer auto generate a new phone number every time they call...
    Go to settings > do not disturb > allow calls from..then choose all contacts

    Just_Me_D likes this.
    09-27-2018 08:53 AM
  10. hennesseystealth's Avatar
    Go to settings > do not disturb > allow calls from..then choose all contacts

    https://uploads.tapatalk-cdn.com/201...1c9f75e4c8.png
    That doesn't work for me. Everyone says it works for them, but when my screen is locked (phone on), all calls go directly to voicemail.

    https://forums.imore.com/ask-questio...ml#post3092798
    09-27-2018 10:58 AM
  11. nikkisharif's Avatar
    That doesn't work for me. Everyone says it works for them, but when my screen is locked (phone on), all calls go directly to voicemail.

    https://forums.imore.com/ask-questio...ml#post3092798
    Hmmmm...this is so odd!! I would head back to the Apple store & not leave until the issue is, somehow, resolved.
    09-27-2018 11:52 PM

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