1. motor96's Avatar
    Either it fills whole screen or its only a bubble
    07-01-2018 04:18 PM
  2. Tartarus's Avatar
    Either it fills whole screen or its only a bubble
    I’m not sure what causes this but you can fix it by reassigning the same avatar to the contact with the phone or contacts app on your iPhone.
    07-01-2018 04:51 PM
  3. Ledsteplin's Avatar
    It might happen if some contacts are iCloud contacts, while others are Gmail or Google contacts. Like Tartarus said, try deleting the avatar, then add it in manually. Not synced in from anywhere.
    07-01-2018 11:21 PM
  4. Just_Me_D's Avatar
    Either it fills whole screen or its only a bubble
    It would also help to know what “phone” this is occurring on.
    07-02-2018 06:00 AM
  5. Sherry_B's Avatar
    Either it fills whole screen or its only a bubble
    It depends on how the photo was added to a contact. There's two ways you can add a photo to a contact.

    1; go into the contact itself and edit it and add the photo from there.

    2; Going in to the Photos app and tapping on a picture then hitting the up arrow in the box and adding it to a contact from there.

    I cannot remember which is which, but one way adds the full screen photo for an incoming call and one way adds just a circular avatar.
    07-02-2018 10:47 AM
  6. Ledsteplin's Avatar
    It depends on how the photo was added to a contact. There's two ways you can add a photo to a contact.

    1; go into the contact itself and edit it and add the photo from there.

    2; Going in to the Photos app and tapping on a picture then hitting the up arrow in the box and adding it to a contact from there.

    I cannot remember which is which, but one way adds the full screen photo for an incoming call and one way adds just a circular avatar.
    I've never done it through the photos app at all. But have had them show both full screen and thumbnail size.
    07-02-2018 11:27 AM

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