1. tdelfie03's Avatar
    Maybe someone here can help, I am stumped! My mom has a iPhone 5s. Recently my text to her are showing my phone number instead of my name. Her phone is up to date and neither one of us changed any settings. It's driving her crazy and I can't figure it out. Any ideas? Thanks!
    02-21-2017 09:34 PM
  2. Rob Phillips's Avatar
    Have your mom perform a hard reset by holding the power button and home button down (or volume down button on iPhone 7/7+) simultaneously until she sees the Apple boot logo. If that doesn't fix the problem make sure you're listed in her contacts and that your phone number appears correctly on your contact card.
    aximtreo likes this.
    02-21-2017 09:37 PM
  3. tdelfie03's Avatar
    Have your mom perform a hard reset by holding the power button and home button down (or volume down button on iPhone 7/7+) simultaneously until she sees the Apple boot logo. If that doesn't fix the problem make sure you're listed in her contacts and that your phone number appears correctly on your contact card.
    Thanks we have tried both of these things. Also tried deleting my contact info then add it back. Still not working
    02-21-2017 10:45 PM
  4. Tartarus's Avatar
    Send a text to your mother, open that text on her phone, tap the (i) on the upper right corner and add that phone number to your contact info.

    This should solve that issue.
    02-21-2017 10:49 PM
  5. tdelfie03's Avatar
    Send a text to your mother, open that text on her phone, tap the (i) on the upper right corner and add that phone number to your contact info.

    This should solve that issue.
    Thank you! That seemed to work
    Annie_i6s and aximtreo like this.
    02-24-2017 07:54 AM
  6. Tartarus's Avatar
    Thank you! That seemed to work
    Glad to see it worked. Happy messaging!
    02-24-2017 07:58 AM

Similar Threads

  1. iMessage activation
    By JustMcKay in forum iMessage
    Replies: 13
    Last Post: 05-24-2017, 08:52 AM
  2. iPad wifi issue
    By alexrat1996 in forum iPad Pro (9.7-inch)
    Replies: 4
    Last Post: 03-20-2017, 08:32 PM
  3. 7 plus in call issue please help new guy out.
    By elkido122 in forum iPhone 7 Plus
    Replies: 7
    Last Post: 02-21-2017, 07:46 PM
  4. imessage curiousity... help me out
    By elkido122 in forum iPhone 7 Plus
    Replies: 8
    Last Post: 02-21-2017, 10:34 AM
  5. Replies: 4
    Last Post: 02-19-2017, 03:08 PM
LINK TO POST COPIED TO CLIPBOARD