i bought new icloud storage to back up my pictures and the phone wont back up

[iMore Question]

my phone has not backed up in a year. I bought more storage and it still wont back up.

 

[kch50428]

http://help.apple.com/iphone/9/#/iph96b1d67c

 

[Ledsteplin]

Or call Apple Support.
(800) 275-2273