1. iMore Question's Avatar
    I bought an iphone 5c from someone who's leaving the country. He didn't tell me there was a password on icloud. I have an apple account but I need to cancel his old account so mine will work. How can I get in icloud with out the password? Or can it be retrived?
    02-22-2016 12:16 PM
  2. Just_Me_D's Avatar
    You can't do anything with the device without the previous owner's assistance. Period.
    libra89 likes this.
    02-22-2016 12:21 PM
  3. Rob Phillips's Avatar
    @Just_Me_D is spot on. You have a paperweight unless you get the password from the previous owner. If your friend doesn't remember the password tell him/her to go to https://iforgot.apple.com, reset the password, and then give it to you.
    02-22-2016 12:30 PM
  4. robertk328's Avatar
    Hope you can get it resolved! Definitely an example of buying a phone that is restored as new to save these sorts of issues.
    02-22-2016 02:10 PM

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