1. iMore Question's Avatar
    Hello Everyone!

    I think I lost the touch too. I will buy a new phone but I need to backup my music and photos I have my life here!! I tried to connect my phone to the laptop but when I try to sync the ask me to unlock the phone but I can t! I need your help I m clueless now I tried everything... I m not connected to ICloud, I should ve

    Thank you for your suggestions
    12-30-2015 07:25 AM
  2. Ledsteplin's Avatar
    Welcome to iMore! Your music should be in iTunes. Not sure about your photos. Have you ever backed them up anywhere? iCloud, iTunes, computer, Dropbox or Box?
    12-30-2015 12:19 PM

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