1. iMore Question's Avatar
    My iPhone 5 was working perfectly up to today with no indication of any trouble. It is two years old this month. I used it to check something on the Internet and left it for awhile. When I tried to use it again it was dead and it would not switch on. I can ring it from my other mobile and it accepts messages, but I cannot switch it on. Could it be the battery? Can Apple turn off all power to an iPhone 5 by remote. I received an email from Apple today also which stated that some attempts had been made access my phone and that my ICloud had been restricted. Could there be a connection? Thanks. Flan
    Last edited by kch50428; 01-17-2015 at 06:47 PM. Reason: redact email
    01-17-2015 06:42 PM
  2. kch50428's Avatar
    It could be a very dead battery... plug in with the Apple supplied charger and cord overnight and try to turn on in the morning... the other issue is someone has tried to hijack your AppleID - and its likely they were not successful... but were I you, I would change my password and make sure 2-factor authentication is in use on your AppleID
    01-17-2015 06:49 PM

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