1. iMore Question's Avatar
    My screen is burnt out and I want to back up my phone. iTunes is asking me if I want to allow access but I dont know how to accept it.
    11-15-2014 06:01 PM
  2. E_Brown's Avatar
    This will pop up on your phone to trust the computer. Just tap in the vicinity that the trust button should be and you should be okay.


    Hope it helps

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    11-15-2014 06:41 PM
  3. kit227's Avatar
    I was hoping that would work but it didn't. I am not sure if the phone is on or not but iTunes does recognize it, at least up until the "allow access" screen. Any other ideas? Thanks!
    11-15-2014 08:00 PM
  4. SwitchBeach's Avatar
    Get the screen fixed.
    11-15-2014 08:02 PM
  5. kit227's Avatar
    I am getting the phone replaced. I was just hoping to back up once more to make sure what can't be replaced won't get lost.
    11-15-2014 08:20 PM
  6. qbnkelt's Avatar
    Your carrier or Apple can transfer that for you.


    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6
    11-16-2014 05:07 AM

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