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iMore Question
I am returning a new iPad air for one with more memory. I had already loaded my iTunes content on the new iPad before I decided to return it and am, now, trying to remove all personal data before returning the device. I've de-authorized the new device on my iTunes library. I've also done a General/Erase All Content and Settings in the settings tab. Now, under General/Usage it shows 'No data' beside the Music icon. However, when I tap on the Music icon on the home screen all of my content/albums are still there. Help.