05-21-2016 11:01 AM
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  1. Garz's Avatar
    Garz
    Yesterday my Apple watched stopped charging. I went and got a spare charger. Still wouldn't charge. Yesterday I contacted Apple Care through online chat and since I have AC+, they overnighted me a replacement at no extra cost. I'm now back in business.

    brianminor, cwbcpa, Snoweagle and 1 others like this.
    05-19-2016 08:34 PM
  2. edswife1970's Avatar
    edswife1970
    Sorry you had trouble with your watch but glad you got a new one right away!
    05-19-2016 08:35 PM
  3. Garz's Avatar
    Garz
    Originally Posted by edswife1970
    Sorry you had trouble with your watch but glad you got a new one right away!
    I felt naked today without a working watching. Now updating the watch from 2.1 to 2.2.1.
    Ledsteplin likes this.
    05-19-2016 08:43 PM
  4. cwbcpa's Avatar
    cwbcpa
    Trusted Member
    I have always had a good experience when dealing with Apple's customer service. Glad you did too. I'm on my second go around with the Watch. I am hoping to appreciate it more this time around since I paid half what I did the first time.
    05-20-2016 09:49 AM
  5. Garz's Avatar
    Garz
    Originally Posted by cwbcpa
    I have always had a good experience when dealing with Apple's customer service. Glad you did too. I'm on my second go around with the Watch. I am hoping to appreciate it more this time around since I paid half what I did the first time.
    I started with one of the worst experiences I ever had with Apple. They just tried to blow me off. But knowing that I have Apple care +, I knew I could request a express replacement with free over night shipping. I shouldn't have to tell somebody how to do their job. I'm happy that it's handled but not the best Apple like experience.
    05-20-2016 04:52 PM
  7. robertk328's Avatar
    robertk328
    Champion
    Ambassador
    Moderator
    Cool, glad they helped you out
    05-21-2016 11:01 AM
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