I have to give some kudos to lifeproof.
I bought a Fre for iphone 5 from Amazon which is not an authorized seller and uses third party sellers which are also not authorized sellers.
I called the customer service line and they will take back my case, which is a second generation and has the pillowing effect on the top and bottom portions of the screen.
I am pretty sure that it is authentic. They will check it, and if it is an authentic case, will replace it. If it is not, they will return my case.
I don't think they are obligated to do this since it is not from an authorized seller, so I would like to thank them.
I bought a Fre for iphone 5 from Amazon which is not an authorized seller and uses third party sellers which are also not authorized sellers.
I called the customer service line and they will take back my case, which is a second generation and has the pillowing effect on the top and bottom portions of the screen.
I am pretty sure that it is authentic. They will check it, and if it is an authentic case, will replace it. If it is not, they will return my case.
I don't think they are obligated to do this since it is not from an authorized seller, so I would like to thank them.