Why aren't purchased videos showing on my iPhone 6 plus?

[Mwanahabari]

Purchased videos not showing on iPhone 6 plus

I have an iPad Air and iPhone 6 plus and tidied up my library by hiding old free downloads I wasn't interested in and these changes along with new purchases show up fine on my iPad Air. However, with the same settings, my iPhone 6plus shows the old content and nothing new. I have signed out of iCloud and turned off (and back on) videos options in the iTunes and Video settings on the phone and synched it with my Mac but nothing changes. Can anyone help?

 

[kch50428]

Re: Purchased videos not showing on iPhone 6 plus

Settings...iTunes & AppStore... Show All section... turned on or off?

 

[alicepattinson]

Re: Purchased videos not showing on iPhone 6 plus

You can set it on you iTunes or AppStore just like what kch50428 said.

 

[Mwanahabari]

Thanks for the replies. When I select show all it shows all old purchases but not the new ones that I want it to show. When turned off it shows none. Same in either the iTunes settings or video app.

 

[SwitchBeach]

Were these "new purchases" purchased with the same Apple ID you are logged in with in the iTunes store currently?

 

[Mwanahabari]

Yes. I only have the one Apple id.