Verizon would not let me upgrade early at all, they would not waive the upgrade fee for me, the couple in the line next to me was verbally sparring with another "agent" and didn't get what they wanted.
When I went in I told the front door person I was upgrading to an iPhone 5 and the guy ones over and try's to sell me different phones! I was like no I'm good. And he's like yeah but these new windows phones are great, and I said yeah but this new iPhone is what I want and he still tried talking me out of it. So while he was talking I just started looking at nfl mobile on my iphone and stopped responding to him...
Then at the desk after purchase he brought out the cases I would "definitely need today" and I was like no I'm
Good, and he pushed hard again...
I jnderstand that age is in ales and it's his job... I don't understand why they try to
Push everyone away from
iPhone and in upset with the fees and rigidness of this new Verizon....
I could talk my way into or out of anything with them even 6 months ago... But now they seem to not give at all...
When I pushed back about the upgrade fee he flat out said that it was to recoup costs from the devices, I.e. IT'S A MONEY GRAB.
They don't offer anything new, transferring contacts is not (should not) be a "fee worthy" maneuver considering the fact that there are apps for it.
And the online tutorials, and workshops, seriously! That's the shield they hide the $30 upgrade fee behind its a joke!
This is why giant companies are bad for American consumers!!!
Look at what tmobile and sprint are doing for their customers, because they aren't so giant! It's a Shame they have such bad coverage and speeds!!!!