PBRonTap
New member
Re: Text alert sound doesn't play on iPhone 5s
I had this problem with my daughters phone today. I found that the "do not disturb" setting was turned on. When I turned this setting off, the text sounds worked again. You can get to it in the settings, or when you swipe up from the bottom it's the moon symbol.
On my iPhone 5s, my text alert sound never works when I get a text. I have tried every settings change I can think of, but no luck. This is not a new situation. It has been going on since I got the phone in January.
I had this problem with my daughters phone today. I found that the "do not disturb" setting was turned on. When I turned this setting off, the text sounds worked again. You can get to it in the settings, or when you swipe up from the bottom it's the moon symbol.