I would have to disagree. Apple refurbs go through a more rigorous testing cycle than new phones do, not to mention the casing and everything cosmetic is completely brand new.
I've had better quality refurbs than originals on more than one occasion.
The screens are far from garbage in quality. As with every product, you will get ones that slip past quality control, doesn't mean all of them are garbage.
lets say this i have never exchanged a phone so many times as i have with an iphone under a year.
the drawback really is i did it through the mail most of the time and going out of my way to travel for 2 hrs to the apple store yields a better result, tho its an inconvenience and imo i should get the same results through the mail as i do through going to the store. which is not the case.
as for build quality sorry its terrible. original iphone purchase, was exchanged for hardware lockups x3 and then the screen died a month later, that lovely dead pixel waterfall was interesting. this is with in first 2 months of purchase of my 3g.
7 months later the screen in a new place gets a water fall dead pixels again. rma through apple, get a refurb the refurb gets every time i wake it up a 168 ip. and it needs to be rebooted for wifi to work, rma this again get a phone that cant even see wifi, i have 2 out of 3 wifi networks on 2.4g this phone cant connect to anything. rma it again! get one with dead screen, goto an apple store finally and this one sorta works for now.
this for a consumer is too much. i personally dont care how much it costs, but a product should work period. this is my first experience with apple and the build quality is junk. my one phone has way too many exchanges.
this phone reminds me of motorola. junk cheap hardware.
my ipod touch has been exchange for screen issues twice, and that thing just hangs out on the coffee table.
imo the stores have a better quaility since the people check them before handing them out unlike through the mail where they just ship a box. but the inconvenience it brings is too much. i should not have to go out of my way over a phone. i should get the same quality through the mail.
i wont get into the new exterior look that paper cut me due to bad mfg and was razor sharp where the bezel and back case attaches.
but there is no way to justify exchange a new product under a year more then once. for a quality product.