Here's the situation:
One of the contacts in my phone who I always talk, text, and FaceTime with, the FaceTime icon isn't showing up for her. When I go to her message thread and click on details, only the call button and info come up. It normally shows call/FaceTime audio (the phone icon gives the option for both), the FaceTime button, and the info button. See the pictures below:
Her buttons in the "details" section of the messages app
My contact's buttons in the "details" section of the messages app.
As you can see, there's a problem. Now, it's nothing major. But it's an annoyance that her contact is the ONLY one doing this.
Here're some steps I've taken to try to fix it:
-I've deleted her contact, readded it.
-deleted the message thread and re establish it.
-have her check her FaceTime settings. (For some reason, the check mark wasn't next to her number, she turned FaceTime off and back on and the check mark appeared).
After trying these, nothing worked. Does anyone know anything that could possibly help me with this? As I said, it's nothing major, it's just an annoyance. But any help with this would be greatly appreciated!
One of the contacts in my phone who I always talk, text, and FaceTime with, the FaceTime icon isn't showing up for her. When I go to her message thread and click on details, only the call button and info come up. It normally shows call/FaceTime audio (the phone icon gives the option for both), the FaceTime button, and the info button. See the pictures below:
Her buttons in the "details" section of the messages app
My contact's buttons in the "details" section of the messages app.
As you can see, there's a problem. Now, it's nothing major. But it's an annoyance that her contact is the ONLY one doing this.
Here're some steps I've taken to try to fix it:
-I've deleted her contact, readded it.
-deleted the message thread and re establish it.
-have her check her FaceTime settings. (For some reason, the check mark wasn't next to her number, she turned FaceTime off and back on and the check mark appeared).
After trying these, nothing worked. Does anyone know anything that could possibly help me with this? As I said, it's nothing major, it's just an annoyance. But any help with this would be greatly appreciated!