iphone 6 plus 128gb itunes restore or update returns error 4013

[iMore Question]

Phone will not boot, goes to recovery mode. tunes icon shows red top and blue bottom. have tried new screen, new battery, new charging port. During itunes restore says waiting for iphone connects usb then disconnects from usb and phone turns off and back on to recovery mode. Also think it's not charging battery, but have tried fully charge battery. Is this hardware related and what is probable cause? HDD? Also turned phone on one day and all this started. Thanks

 

[Elwaleed Mahmoud]

https://support.apple.com/en-us/HT201444

https://drfone.wondershare.com/iphone-problems/iphone-error-4013.html

These might help you.

 

[Jami7Plus]

Maybe try using a different cable and computer. it's usually a hardware problem