Recent content by BMLaureau

After many years of being a Blackberry user I decided I needed a change- & after days, weeks & a few months research I chose Apple mainly because of the Privacy & Security protocols. I first purchased a MacBook Pro (6 months) before getting my iPhone 7+. Up until now everything has been...

Thanks for the advice. I did a hard reset twice but I still have the same problem.

I recently opened the Contacts app on my iPhone so that I could edit & update some details for one of my contacts. However when I selected the specific contact it displayed the details for a brief 2 seconds - then black screen for 1 second - then back to the home screen. What could be causing...

Thanks Just_Me_D. However I'm in South Africa so phone call charges would be pretty expensive. Is there an email or website that you could possibly direct me to?

No I have not logged out at any time. When I installed Apple Music on my iPhone & entered my Apple ID my MacBook was on & logged in with the same Apple ID. I then opened Apple Music on the MacBook & it showed my iPhone. It asked if I wanted to Sync with my iPhone & I clicked OK. Then it asked if...

When I purchased my MacBook Pro & signed up for Apple Music I was able to add, purchase & download music. Last month I purchased my first iPhone (7 Plus 128Gb). Apple Music was installed & I signed into my account. The music that I added to my library or that I had purchased appeared on the...