1. RefrigeratorRaider's Avatar
    And also a shout-out to Apple customer service. I cancelled my T-Mobile Jump program before the first payment was due, and signed up my new SE on AppleCare+.

    AppleCare+ = $99.00 ($107 w/tax) for two years for the SE. My understanding is that it's a bit more for the 7s.
    TMO Jump = $288 for two years, at $12 per month

    AppleCare+ = $99 co-pay for device replacement if I destroy it - maximum of 2 accidental destructions
    TMO Jump = $175 co-pay

    $4 of the TMO plan is for a feature called "Lookout Mobile Security", which is redundant to Apple's "Find my iPhone", which is free. Samsung had a similar free service too.

    So . . . I cancelled the Jump program online, then walked the short distance to my neighborhood Apple Store. I was helped immediately by a rep named Matt who had me out of the store in less than 5 minutes armed with a shiny new AppleCare+ program. I am very happy with the quality of both the warranty and the service at the store.

    Not only are Apple products superior, it appears their level of service is, also.
    Matty, libra89 and RobertP1 like this.
    04-07-2017 10:24 PM
  2. robertk328's Avatar
    Excellent! I've always bought Apple Care on my devices and felt it's been peace of mind. And the service with AC is top notch!
    04-08-2017 03:42 PM
  3. RobertP1's Avatar
    And also a shout-out to Apple customer service. I cancelled my T-Mobile Jump program before the first payment was due, and signed up my new SE on AppleCare+.

    AppleCare+ = $99.00 ($107 w/tax) for two years for the SE. My understanding is that it's a bit more for the 7s.
    TMO Jump = $288 for two years, at $12 per month

    AppleCare+ = $99 co-pay for device replacement if I destroy it - maximum of 2 accidental destructions
    TMO Jump = $175 co-pay

    $4 of the TMO plan is for a feature called "Lookout Mobile Security", which is redundant to Apple's "Find my iPhone", which is free. Samsung had a similar free service too.

    So . . . I cancelled the Jump program online, then walked the short distance to my neighborhood Apple Store. I was helped immediately by a rep named Matt who had me out of the store in less than 5 minutes armed with a shiny new AppleCare+ program. I am very happy with the quality of both the warranty and the service at the store.

    Not only are Apple products superior, it appears their level of service is, also.
    The service you receive at an Apple Store is second to none. It is reason enough to only buy Apple products
    TwitchyPuppy likes this.
    04-12-2017 09:06 PM

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