1. KingBuick's Avatar
    Hi everyone. So far my iPhone 7 is great except for this one issue. These two apps that I deleted from the App Store will not download again. They are stuck with the circle symbol. I've tried everything: log out of iTunes and log in again, reboot iPhone, keep on pressing on the apps to try to download but they won't. What should I do to fix this?

    10-13-2016 06:27 PM
  2. Ledsteplin's Avatar
    Try deleting them, then try to download again. To delete, go to Settings > General > Usage > Manage storage > scroll to the App > Tap > delete the app.



    10-13-2016 07:06 PM
  3. KingBuick's Avatar
    Try deleting them, then try to download again. To delete, go to Settings > General > Usage > Manage storage > scroll to the App > Tap > delete the app.

    http://uploads.tapatalk-cdn.com/2016...63f1c9cc9d.jpg

    http://uploads.tapatalk-cdn.com/2016...d2f1cad03c.jpg
    That didn't work. The apps don't show up because they were deleted originally.
    10-13-2016 07:53 PM
  4. malt1977's Avatar
    A couple of things to try:

    1) Refresh the App Store - go in to the App Store and keep tapping fast on any one of the icons at the bottom of the screen (10 times), this will refresh the App Store.

    2) Do a soft reset of the phone by holding the power and volume down button for several seconds.

    It my be that neither of these work but it's worth a try. I have had the same problem in the past but honestly can't remember the outcome.
    10-14-2016 12:58 AM
  5. MarsOlson's Avatar
    1. Make sure the iPhone is connected to a good network/Wi-Fi.
    2. Use iTunes to download Apps.
    10-14-2016 01:02 AM

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