Water Resistance - Cracked Screen

[konjis1]

Ok...so it happened already! :crying::crying::crying:

So sitting at a restaurant in Destin, FL, and my phone slips out of my pocket (had on gym shorts) and it hits the concrete ground (we were eating outside). 2.5 feet high fall...maybe 3 at the most, and i did not have a case on it. Pick it up and it has 3 places on the front (bottom left corner, top left corner, and bottom right corner) where there are hairline cracks in the screen. I have insurance through AT&T and i submitted a claim and i think my deductible will be $225 (UGH!!!).

My question is, do you think this has ruined the integrity of the water resistance of the phone?

 

[tekjunkie28]

Ok...so it happened already! :crying::crying::crying:

So sitting at a restaurant in Destin, FL, and my phone slips out of my pocket (had on gym shorts) and it hits the concrete ground (we were eating outside). 2.5 feet high fall...maybe 3 at the most, and i did not have a case on it. Pick it up and it has 3 places on the front (bottom left corner, top left corner, and bottom right corner) where there are hairline cracks in the screen. I have insurance through AT&T and i submitted a claim and i think my deductible will be $225 (UGH!!!).

My question is, do you think this has ruined the integrity of the water resistance of the phone?

Possibly but I doubt it. That's a pretty good strength of glass to just crack and not shatter. I wouldn't drop it in a pool and expect it to work now but the cracks should be put standing water.

Also to you normally keep your phones naked? I wear gym shorts all the time and always fear of my phone falling out but I keep cases on them with tempered glass protectors

 

[konjis1]

Possibly but I doubt it. That's a pretty good strength of glass to just crack and not shatter. I wouldn't drop it in a pool and expect it to work now but the cracks should be put standing water.

Also to you normally keep your phones naked? I wear gym shorts all the time and always fear of my phone falling out but I keep cases on them with tempered glass protectors

Nope...normally i have a case on it, but so happens i took it off prior to going to the restaurant. Thanks for your insight....just a little bummed right now! Ugh!

 

[John Yester]

Ugh! Pictures of the drama please!!!

Put a case on that thing and best of luck on the new device.

 

[Annie_M]

Nope...normally i have a case on it, but so happens i took it off prior to going to the restaurant. Thanks for your insight....just a little bummed right now! Ugh!

I feel so bad for you!!! :concern: I would also put a case and screen protector on it.

 

[konjis1]

I will take pics tonight with my wife's phone and post them (at work right now). Thanks everyone!

 

[Quis89]

This hurts my heart. I threw my phone in the tempered glass and a case immediately.

I'd also check with Apple. Although you don't have AppleCare+, I'm pretty sure the cost to repair your phone is only $149 if it is ONLY the screen. That way you won't waste a claim and you'll save money. I personally went with AppleCare+. $29 for a screen repair is awesome.

https://support.apple.com/iphone/repair/screen-damage

 

[Annie_M]

This hurts my heart. I threw my phone in the tempered glass and a case immediately.

I'd also check with Apple. Although you don't have AppleCare+, I'm pretty sure the cost to repair your phone is only $149 if it is ONLY the screen. That way you won't waste a claim and you'll save money. I personally went with AppleCare+. $29 for a screen repair is awesome.

https://support.apple.com/iphone/repair/screen-damage

Definitely good food for thought. Isn't there a period of time after you purchase a new phone that you can add AppleCare?

 

[neurodave]

Add AppleCare+ or go to Apple and fix the screen. It's ~$150 for either phone, and you can keep your NEW phone and not get some reman one for $225. GL

 

[Quis89]

Definitely good food for thought. Isn't there a period of time after you purchase a new phone that you can add AppleCare?

60 days.

 

[konjis1]

WOW! Thank you all for all of this info! I will be going to the Apple store after work!

 

[Rocket_Girl]

Add AppleCare+ or go to Apple and fix the screen. It's ~$150 for either phone, and you can keep your NEW phone and not get some reman one for $225. GL

If you add AppleCare+, I think they ask you to go to Apple Store... they inspect the phone to be sure it isn't already busted...

 

[sangs]

$225?! Really? That's sure not much of a bargain.

 

[konjis1]

Oooh...that could be a problem! But they will fix the screen for $149 right without Apple Care?

 

[John Yester]

https://support.apple.com/iphone/repair/screen-damage

With out Apple care $129 Screen only.

Other damage and screen is $319

With Apple care it's $29 for screen only

Other damage it's $99

 

[konjis1]

Again thank you all for all of your insight! I just scheduled an appointment for this Saturday at our local Apple store. It will be $149 for repair and they will do it in the store. :big-hug:

 

[knotsure]

If you add AppleCare+, I think they ask you to go to Apple Store... they inspect the phone to be sure it isn't already busted...

I have purchased AppleCare+ online and didn't take it in at least once.

 

[zog1977]

use a case!!!!!

 

[applefan4515]

If you add AppleCare+, I think they ask you to go to Apple Store... they inspect the phone to be sure it isn't already busted...

Nope. They send you a text that lets them check the phone for issues remotely. You can buy it from home or work, and everywhere in between.

 

[dralex87]

I would try taking it to an Apple Store first. My girlfriend did the same to her 6 and they fixed it for free. They said since it wasn't shattered and only hairline cracks that it was covered under warranty.