iPhone Frozen

[iPad Retina]

My iPhone 6 Plus sometimes completely freezes on its home screen and in some applications (ex. YouTube) it ridiculous. I was watch a YouTube video, put on pause for a while, come back, and the phone is completely frozen the home and power button didn't respond at all.

I know I could've just hold them both down for hard reset, but I decided to see what would happen.

The phone completely shut off without me touching it, when I booted it back up the apple logo was bigger then normal.

I think it the ram, and my camera completely freezes, not usable too.

This is Ridiculous for a $1200 phone
(iPhone 6 Plus 64GB Factory Unlocked)

Don't you think?

So strange

 

[mikeo007]

If it's a hardware defect, Apple will gladly replace the phone under warranty. Take it to an Apple store or contact Apple support to get started.

 

[Ledsteplin]

You might try to restore as new. Not from a back up.

 

[iPad Retina]

I've done that too

 

[Ledsteplin]

I've done that too

It's under warranty. Go return it for another.

 

[anon(4698833)]

This is Ridiculous for a $1200 phone
(iPhone 6 Plus 64GB Factory Unlocked)

Don't you think?

It is ridiculous for a $1,200 phone...it's ridiculous for a $100 phone. Thankfully Apple has top tier customer service and will easily replace/repair it for you whether you go into the store itself or you contact them and do it via mail.

Why this isn't a person's FIRST step when having this kind of issue is beyond me...I guess complaining online is more important for some than getting a properly working device as quickly as possible.

 

[Les74]

It is ridiculous for a $1,200 phone...it's ridiculous for a $100 phone. Thankfully Apple has top tier customer service and will easily replace/repair it for you whether you go into the store itself or you contact them and do it via mail.

Why this isn't a person's FIRST step when having this kind of issue is beyond me...I guess complaining online is more important for some than getting a properly working device as quickly as possible.

Complaining online is always easier for people. It's what I like to call having "internet muscles."