Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 17 of 17
Like Tree1Likes
  • 1 Post By Trees
  1. Thread AuthorThread Author   #1  
    Stuart Piddock's Avatar
    iMore Nanite

    Posts
    4 Posts

    Default Why can't I view email attachments on iPhone 6 Plus

    When I tap on attachments the icon switches to download, the 'Wheel of Doom' churns then I get the message: Cannot Download Attachment?

    Any help would be gratefully received.

    TNKU

    Stuart
  2. #2  
    kch50428's Avatar
    iMore Genius

    Posts
    20,936 Posts

    Default Re: Why can't I view email attachments on iPhone 6 Plus

    Large attachment and you're out of space?
  3. Thread AuthorThread Author   #3  
    Stuart Piddock's Avatar
    iMore Nanite

    Posts
    4 Posts

    Default Re: Why can't I view email attachments on iPhone 6 Plus

    Thanks for replying.

    I have checked storage and still have 47.7GB available, the four attachments I am tring to open are 1500KB in total?

    Thanks

    Stuart.
  4. #4  
    Trees's Avatar
    iMore Expert

    Posts
    932 Posts

    Default Re: Why can't I view email attachments on iPhone 6 Plus

    What kind of attachments are these? Does your iPhone have an app that can open/read the attachments? Network connection to your email server or conditions in the email server infrastructure could also be a factor.

    If there is network latency or the email server is busy, it could be taking too long for the iPhone (may have a feature that produces the error message if it can't open the attachments after a certain amount of time).
    sicario666 likes this.
  5. #5  
    SeanHRCC's Avatar
    Banned

    Posts
    12,021 Posts

    Default Re: Why can't I view email attachments on iPhone 6 Plus

    Would definitely help to know what kind of attachments you're trying to open...and also, if you're aware of your network status while trying to open them. I get pdf's emailed to me all day long...some of them are rather large overhead photos in pdf format, and the only time I've ever had a problem opening them is if I'm in an area of poor reception or a weak wifi network.
  6. Thread AuthorThread Author   #6  
    Stuart Piddock's Avatar
    iMore Nanite

    Posts
    4 Posts

    Default Re: Why can't I view email attachments on iPhone 6 Plus

    Hi they are small pdf's and I have good Vodafone connection and wi-fi ,the files only download a tittle page that reads: Portable Document but I cant get further than that. I have downloaded the Adobe Reader App.

    ???

    Tanks
  7. Thread AuthorThread Author   #7  
    Stuart Piddock's Avatar
    iMore Nanite

    Posts
    4 Posts

    Default Re: Why can't I view email attachments on iPhone 6 Plus

    Hi they are small pdf's and I have good Vodafone connection and wi-fi ,the files only download a tittle page that reads: Portable Document but I cant get further than that. I have downloaded the Adobe Reader App.

    ???

    Tanks
  8. #8  
    jerrettlewis's Avatar
    iMore Nanite

    Posts
    1 Posts

    Default Re: Why can't I view email attachments on iPhone 6 Plus

    The are MS/Word, Powerpoint, Excel documents.
  9. #9  
    SMxxx's Avatar
    iMore Nanite

    Posts
    1 Posts

    Default Re: Why can't I view email attachments on my iPhone 6 Plus?

    I am having the same problems? I can not download attachments and even then i am forwarding the mail i can nit get attachemt on other account can some one assist me?
  10. #10  
    woodchuck79's Avatar
    iMore Nanite

    Posts
    2 Posts

    Default Re: Why can't I view email attachments on my iPhone 6 Plus?

    Are you still having this issue? I also having the same problem and was hoping you could help...?

    Thanks in advance!


    -Adam
  11. #11  
    woodchuck79's Avatar
    iMore Nanite

    Posts
    2 Posts

    Default Re: Why can't I view email attachments on my iPhone 6 Plus?

    Are you still having this same issue? I was hoping that you could help, I am also having the same problem.


    Thanks!

    -ADAM
  12. #12  
    asdpro's Avatar
    iMore Newbie

    Posts
    43 Posts

    Default Re: Why can't I view email attachments on my iPhone 6 Plus?

    I had the same problem too. But I solved restoring it
  13. #13  
    onesimoes's Avatar
    iMore Nanite

    Posts
    1 Posts

    Default Re: Why can't I view email attachments on my iPhone 6 Plus?

    What do you mean by "restoring"?
  14. #14  
    bbjau's Avatar
    iMore Nanite

    Posts
    1 Posts

    Default Re: Why can't I view email attachments on my iPhone 6 Plus?

    Hi Stuart I had the same issue but got around it by installing Microsoft Outlook APP, it downloads and opens the PDF with no issues
  15. #15  
    keithr1475's Avatar
    iMore Newbie

    Posts
    21 Posts

    Default Re: Why can't I view email attachments on iPhone 6 Plus

    Spark is the best email program on the market
  16. #16  
    credo's Avatar
    iMore Nanite

    Posts
    5 Posts

    Default Re: Why can't I view email attachments on my iPhone 6 Plus?

    Any resolution? I have a new iPhone 7 plus with plenty of memory. I try to open the PDF file. It states can't open attachment with no option to open with another app.
  17. #17  
    columbo333's Avatar
    iMore Nanite

    Posts
    1 Posts

    Default Re: Why can't I view email attachments on my iPhone 6 Plus?

    I too just purchased the 7 with ithe highest of memory possible and I know there's an attachment byt can't even view it. On older emails l can see the attachment. Hmmmm

Similar Threads

  1. Inspiration for iphone app homepage
    By iphonevm in forum iOS Development
    Replies: 2
    Last Post: 05-23-2015, 04:05 AM
  2. Galaxy gear watch with iPhone
    By alex lewis2 in forum Ask a Question
    Replies: 5
    Last Post: 03-19-2015, 10:25 AM
  3. Replies: 2
    Last Post: 03-16-2015, 06:53 PM
  4. Why has my iPhone 5s lost screen color?
    By iMore Question in forum iPhone 5s
    Replies: 1
    Last Post: 03-16-2015, 04:42 PM
  5. How do I get the grayscale to trun back on, on my iPhone?
    By iMore Question in forum Apple Hardware
    Replies: 1
    Last Post: 03-16-2015, 02:26 PM

Posting Permissions