so, i've finally got my replacement, but i did have an odyssey until it came to my perfect 6+.
I sent my iPhone to Apple, because of its display. It made a cracking sound when I touched it and at first I thought I'll go with it, 'cause every thing else was fine.
But then the cracking became worse and I also saw inhomogeneity in the display illumination and that the battery capacity is beginning to sink very fast. So I sent it to Apple and described my problems.
Apple took it from Germany to the Netherlands (Breda) and my iPhone was gone for one week, they 'repaired' it.....
I got it back and a letter from Apple as well, in that letter was written that they replaced my Display. The display was new?! replaced?! yellowish?! and scratched (as well as my apple logo on the back). So I called the Apple Support instantly and told them about that, and that the NEW REPLACED display was scratched up very bad, they said I should bring it to the Apple Store..
So yesterday I went to the Apple Store. The employer said she didn't see any scratches, lol. Then she came with a small lamp and I showed her off (then she couldn't lie about that anymore). I told her that I don't buy a phone for all of this money and 100 bucks for accessories for a repair that damages my phone. She told me Apple now repairs the iPhones and replacing isn't that easy anymore?
Well, after spending one hour in that Store, she finally gave a replacement to me and we opened it up together and yeah... That's a perfect iPhone now. Nothing's cracking, no inhomogeneity, not yellowish and a new and better battery (hopefully, my other iPhone did start good as well).
Did anyone else have the same problems? What about replacing and/or repair now?
And did anyone else have a damaged phone after repair?
I sent my iPhone to Apple, because of its display. It made a cracking sound when I touched it and at first I thought I'll go with it, 'cause every thing else was fine.
But then the cracking became worse and I also saw inhomogeneity in the display illumination and that the battery capacity is beginning to sink very fast. So I sent it to Apple and described my problems.
Apple took it from Germany to the Netherlands (Breda) and my iPhone was gone for one week, they 'repaired' it.....
I got it back and a letter from Apple as well, in that letter was written that they replaced my Display. The display was new?! replaced?! yellowish?! and scratched (as well as my apple logo on the back). So I called the Apple Support instantly and told them about that, and that the NEW REPLACED display was scratched up very bad, they said I should bring it to the Apple Store..
So yesterday I went to the Apple Store. The employer said she didn't see any scratches, lol. Then she came with a small lamp and I showed her off (then she couldn't lie about that anymore). I told her that I don't buy a phone for all of this money and 100 bucks for accessories for a repair that damages my phone. She told me Apple now repairs the iPhones and replacing isn't that easy anymore?
Well, after spending one hour in that Store, she finally gave a replacement to me and we opened it up together and yeah... That's a perfect iPhone now. Nothing's cracking, no inhomogeneity, not yellowish and a new and better battery (hopefully, my other iPhone did start good as well).
Did anyone else have the same problems? What about replacing and/or repair now?
And did anyone else have a damaged phone after repair?
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