Re: Ringtone problems
Same problem... Have you found an answer yet?
You've already been given the answer.
I actually tried this both ways...and one of the times, after buying the ringtone on my device using the iTunes app, I shut my phone down after it was applied to my device and it had disappeared. I then did it again, and it once against applied to my device but this time, I sync'ed my purchases between iTunes and my iPhone and it populated into my ringtones library on my computer as well and now it stays in both places.
Bottom line, if you buy a ringtone on the iTunes app on your device, immediately (or as quickly as you can) sync your DL's on iTunes on your computer. For whatever reason, the ringtones do not register as downloaded if you simply do it on your phone but have to do a restart of any kind (I actually submitted this to Apple's technical response team for review as well).