- iPhone Nanite
- 2 Posts
Disgusted with iPhone
Being a senior and loving to keep in touch with the kids and grandkids I was proud as punch to walk out of the ATT store with the ultimate in cell phones. The kids were all jealous. I went in to upgrade because I was having problems with my old phone, certainly not to get the new iphone. With my old cell phone they could send me pictures of them just goofing off or I could show them the sites of where we were. The sales person showed me how great the camera worked, I even took a picture of him and it was great. Of course we didn't try to send it anywhere. Imagine my frustration when my granddaughter sent me a picture of her in her Halloween costume and I couldn't find it. I have called the company and have figured out how to do it but the whole process is disgusting. I couldn't believe that I wasn't misunderstanding. It simply can't be that complicated to view a picture. I kept saying that to each representative and they kept repeating in monotone that iphone does not have the capability to view pictures like my old phone. Who keeps a pen and pencil in hand to write all the letters and numbers down and then log in to see a picture on a cell phone and then when I got it there was no way to save it. I bought my granddaughter a camera phone and put her on my plan so we could send the pictures back and forth. Now forget it. I don't want her to send them on the phone. If I can get to them they are gone in a day or two. What good is that. I hope a representative of AT&T calls me. I want my money back for the phone and out of the extra $30.00 a month for the next two years. I can't believe that sales person even was aware of this problem or he certainly wouldn't have sold me an iphone.
- 11-01-2008, 11:09 PM #2
The iPhone can send and receive photos via email, or can upload and browse them via the web.
It doesn't support MMS, however, which is what feature (standard) phones and many (most?) other smartphones use to exchange pictures.
AT&T should have explained that to you prior to selling you the iPhone.
No single phone (or gadget) does everything or is everything to everyone. They each have their own unique strengths and weaknesses. I can't imagine the frustration you're feeling being stuck in a situation where you have the wrong tool for the job.
I hope you can exchange your iPhone for a handset that supports MMS so you can enjoy your grand daughters photos.
- 11-02-2008, 10:24 AM #3
- 11-02-2008, 01:38 PM #5
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- 11-02-2008, 01:51 PM #7
- 11-02-2008, 01:55 PM #8
- 11-02-2008, 02:44 PM #9
The best thing would be to have att setup an option that allows MMS sent to your phone FWD to an email inbox of your choice. That would solve the MMS issues right there.
Because you can easily send MMS out just by sending to the phone email address vs just the phone number...for example someone on att you just do firstname.lastname@example.org.
So I think this is something ATT should do to fix, not apple.
- 11-02-2008, 04:01 PM #10iPhone Newbie
- 33 Posts
Caveat Emptor anybody?
If the salesperson specifically told you that you could do that on the iPhone, then I really do feel sorry for you. However, in today's internet age, a wealth of free info is available to help the consumer make an informed decision.
If you're about to purchase something that you'll be using on a daily basis, you really should put in the time to research what's out there, and not just rely on a salesperson who may not know (or care) about what a product does. Their job is to make the sale. If sending pictures via MMS is so important to you, you should've specifically asked about that feature.
- 11-02-2008, 06:19 PM #11
I really can't disagree with you; it does suck that this otherwise wonderful device can't do MMS -- but isn't MMS going to go the way of the dodo? I thought I heard someone (can't remember who) say on these forums that MMS was an obsolete technology that is soon to be phased out?
- 11-02-2008, 06:27 PM #12
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- 11-06-2008, 01:07 PM #20