1. iMore Question's Avatar
    I do not want my underage child to have snapchat but she keeps contacting you for password reset. I need this account delete forever
    03-25-2017 05:58 PM
  2. Ledsteplin's Avatar
    Welcome to iMore! She contacts iMore? We can't reset passwords! We are not Apple nor Snapchat. I suggest taking the phone and deleting Snapchat. Then go to restrictions and put a restriction on the app store. Or contact Apple Support for advice.

    Apple Support Number:
    (800) 275-2273
    03-25-2017 06:29 PM
  3. dpscott's Avatar
    4 things you can do.

    Firstly join the forums so you can post replies to this thread and share ideas, thoughts and help with others on other threads

    As for Snapchat:
    1 - depending on her age it might be worth simply talking to her and explaining the dangers / your concerns? My 9yo surprisingly responds to this but it's not for everyone
    2 - put restrictions on the phone and remove the App Store so she has no way of downloading it
    3 - setup family sharing and turn on Ask to buy then remove snapchat from purchase history so it can't be downloaded without you know I got BUT let's her download other apps


    Can I ask how old she is and why you don't want her to have snapchat?
    I let mine have it but she's only allowed to have family on it (which I check).
    Ledsteplin likes this.
    03-25-2017 06:31 PM
  4. SwitchBeach's Avatar
    03-25-2017 06:44 PM

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