How do I get a refund for an IPad app not received?

[iMore Question]

I ordered a Jigsaw Puzzle pack and got the message that there was a problem with my order. I checked and did not get the app ordered. However, my account did get deducted the purchase cost of the puzzle pack. How do I get my money back or the puzzle pack?

 

[pkcable]

Do you mean this app?

https://itunes.apple.com/us/app/jigsaw-puzzle/id495583717?mt=8&at=10l3Vy

Try contacting their support team....

http://criticalhitsoftware.com/jigsaw.html

 

[bamf-hacker]

You can also request a refund from Apple here:

https://www.apple.com/support/itunes/account/#mn_p