Refund for unauthorized downloads

I

iMore Question

I am wondering if there is a program in existence at this time for claiming refunds of unauthorized downloads made by minor children.
 

kch50428

Well-known member
Oct 22, 2010
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You can contact Apple Customer Service. They do it on a case by case basis.

It's up to you to use the available safeguards to prevent such things from happening.
 

SwitchBeach

Well-known member
Sep 2, 2013
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If someone typed in your Apple ID/iTunes password to download items, that can hardly be called "unauthorized". But as noted, contact Apple Customer Service and tell them the story. You might get lucky.
 

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