1. grownupgambino's Avatar
    Hi,
    I signed out of iCloud on my iPhone to sign back in and then I opened Whatsapp and it said it detected a problem and was gonna try to recover my chat history. It failed to do so and now is saying that I need to delete and reinstall Whatsapp. Why? My conversations must still be in there, and I can’t even do a backup restore because my iCloud was full and when I tried to do a backup, it was stuck at like 33%. I logged out of iCloud yesterday to try to fix the problem and Whatsapp then started doing that and I don’t know why. I have a lot of important conversations on there and i can’t lose them. What should I do? There’s a Whatsapp update available on the App Store, will it go back to normal if I update?
    Thank you
    10-14-2017 08:39 AM
  2. Just_Me_D's Avatar
    If you haven’t done the following as outlined in the WhatsApp FAQS then it’s possible your messages are lost. Having said that, I don’t use that particular service so I hope those who do will reply soon.
    10-14-2017 09:17 AM
  3. Rayleane Walker's Avatar
    10-30-2017 10:51 PM

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