1. dieselman412's Avatar
    Has anyone experienced their watch randomly locking on your wrist, or randomly shutting off? Every once in a while I’ll look at my watch and it will either be turned off or shut down. The only way it turns back on for me is force restart procedure holding both buttons. It’s very frustrating! I’ve never had any problems until this update.
    09-24-2020 04:39 PM
  2. Just_Me_D's Avatar
    Is it possible that you could be unknowingly pressing both the Digital Crown and side button simultaneously?
    dieselman412 likes this.
    09-24-2020 05:24 PM
  3. pr1nce's Avatar
    I have never experienced this.
    dieselman412 likes this.
    09-24-2020 06:30 PM
  4. dieselman412's Avatar
    It’s deff a possibility, but I strongly want to say no. I’ve been wearing my watch everyday for almost 3 years since I bought it new and never had it shut down on me.








    Is it possible that you could be unknowingly pressing both the Digital Crown and side button simultaneously?
    09-24-2020 10:05 PM
  5. Just_Me_D's Avatar
    It’s deff a possibility, but I strongly want to say no. I’ve been wearing my watch everyday for almost 3 years since I bought it new and never had it shut down on me.
    I understand, and like you, I’ve had an Watch since it was first introduced and I don’t recall a day going by since 2015 that I’ve not worn one. Yet, I’ve caught myself on a few occasions in which the back of my hand/wrist area was pressing against both the Digital Crown and side button. Push-ups and similar activities were the culprit for me.
    09-25-2020 09:40 AM
  6. Lee_Bo's Avatar
    No issues here with my s3.
    09-25-2020 10:11 AM
  7. doogald's Avatar
    Hasn't happened to me. If it did, I would probably try unpairing and pairing it back again.
    09-25-2020 02:57 PM
  8. dieselman412's Avatar
    I just downloaded and installed the watch os 7.0.1 so far so good. Hopefully that was the fix for my case. Fingers crossed!
    doogald likes this.
    09-26-2020 07:36 AM
  9. dieselman412's Avatar
    Just kidding went to use my watch and it was locked on my wrist.
    09-26-2020 11:49 AM
  10. Just_Me_D's Avatar
    Just kidding went to use my watch and it was locked on my wrist.
    Is the unlock with iPhone option enabled?
    dieselman412 likes this.
    09-26-2020 11:53 AM
  11. dieselman412's Avatar
    Yes I have it enabled





    Is the unlock with iPhone option enabled?
    09-26-2020 04:50 PM
  12. calebt's Avatar
    Yes Series 3 SS. Would do exactly what you described. I reset it using the watch settings and set up as new and problems went away.
    09-26-2020 06:00 PM
  13. A_M_W's Avatar
    Has anyone experienced their watch randomly locking on your wrist, or randomly shutting off? Every once in a while I’ll look at my watch and it will either be turned off or shut down. The only way it turns back on for me is force restart procedure holding both buttons. It’s very frustrating! I’ve never had any problems until this update.
    Just seen this article and thought it might be relevant to the issue you are having with your Watch.
    dieselman412 likes this.
    09-27-2020 09:04 AM
  14. A_M_W's Avatar
    Just seen this article and thought it might be relevant to the issue you are having with your Watch.
    Sorry I am not able to share the link. Anyway it’s saying that people with Watch 3 are reporting issues with unexplained reboots and shutdowns.
    dieselman412 likes this.
    09-27-2020 09:07 AM
  15. dieselman412's Avatar
    Thank you so much for that helpful article, that just about explains everything I’m dealing with on my watch. I forgot to mention but this just reminded me I’m having blank things on my screen too like the weather for example.







    Just seen this article and thought it might be relevant to the issue you are having with your Watch.[IMG=1125x1983]https://uploads.tapatalk-cdn.com/20200927/1a99f8d3ee6b75b983cae43ba6093411.jpg[/url]
    A_M_W likes this.
    09-27-2020 11:04 AM
  16. tee_cup's Avatar
    Since the latest update (AW3), a few times my watch seemed to just restart.
    09-27-2020 11:22 AM
  17. A_M_W's Avatar
    Thank you so much for that helpful article, that just about explains everything I’m dealing with on my watch. I forgot to mention but this just reminded me I’m having blank things on my screen too like the weather for example.
    You’re welcome. As it’s mentioned on Apple support forums, hopefully Apple are aware of it and working on a solution.
    dieselman412 likes this.
    09-27-2020 12:01 PM
  18. dieselman412's Avatar
    Do you think I should just continue to use my watch and deal with the bug until 7.02, or should I unpair it from my phone and re-pair it? I’ve never had to deal with this before so I’m not sure what I should do and how to do it.






    You’re welcome. As it’s mentioned on Apple support forums, hopefully Apple are aware of it and working on a solution.
    09-27-2020 01:01 PM
  19. jgraves1107's Avatar
    My new red series 6 does the random shut down. Not sure if it’s the watch or this buggy OS. Mine was setup as new out of the box.
    dieselman412 likes this.
    09-27-2020 02:43 PM
  20. A_M_W's Avatar
    Do you think I should just continue to use my watch and deal with the bug until 7.02, or should I unpair it from my phone and re-pair it? I’ve never had to deal with this before so I’m not sure what I should do and how to do it.
    I re-paired mine when the battery was draining and when I called Apple Support it was one of the things they said they’d recommend to do. I did it twice and the second time I set it up as new, rather than from back up. That solution seems to iron out quite a lot of software issues. It’s annoying to have to do, but I guess it’s worth a try.
    Just_Me_D and dieselman412 like this.
    09-27-2020 04:20 PM
  21. dieselman412's Avatar
    What exactly is backed up to iCloud/iPhone from the Apple Watch? Will I lose anything important if I unpaired and reset mine and re-pair it as a new watch?







    I re-paired mine when the battery was draining and when I called Apple Support it was one of the things they said they’d recommend to do. I did it twice and the second time I set it up as new, rather than from back up. That solution seems to iron out quite a lot of software issues. It’s annoying to have to do, but I guess it’s worth a try.
    09-27-2020 09:04 PM
  22. Lee_Bo's Avatar
    No issues here with my s3.
    Well, I spoke too soon. Several times this past week I looked at my watch to find it locked. And yesterday it did indeed power off. Very strange. But since I’m getting a series 6 for Christmas, I can deal with it.
    10-03-2020 07:46 AM
  23. jgraves1107's Avatar
    Well, I spoke too soon. Several times this past week I looked at my watch to find it locked. And yesterday it did indeed power off. Very strange. But since I’m getting a series 6 for Christmas, I can deal with it.
    My 6 does it too. Buggy OS is all I can say. Even reset it just to see if that would fix it.
    10-03-2020 08:05 AM
  24. Trees's Avatar
    Enabling "Settings\Privacy\Analytics & Improvements\Share iPhone & Watch Analytics" should help ensure that the Apple receives app, iOS or watchOS crash information.
    10-04-2020 08:02 AM
  25. nikkisharif's Avatar
    I haven’t had any issues on my S4, but I’ve seen a thread similar to this on MacRumors. Seems to be several S6 owners. Hopefully Apple irons it out with the next update, if it’s some sort of bug.
    10-05-2020 06:11 PM
29 12

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