• After more than 15 years covering everything Apple, it’s with a heavy heart we announce that we will no longer be publishing new content on iMore and the iMore forums will be closing as of November 1st, 2024.

iMore

xoayr: still can?t download ITunes

Thanks for trying. And thank you, John, although the link you sent me didn't answer the question about how to add another post to a thread; a poster kept asking how to do it, begging for an answer really, and no one answered except with strange off-topic comments. It was sad. As far as registering and joining, I got that part done before I was able to post at all.

How do you add a post?

xoayr:
I had looked through the Apple Store before. I tried again, searching every link I could find and ended up at the same page that won't respond when I touch ?Download?. I tried searching for more answers and read that the Apple Store was partly retired about a month ago and replaced with the iTunes Store. I went there and was directed to the same page that won't download.

So I wonder if I have some setting that is defeating it. I followed advice on your forum and others for battery-saving settings in Settings. I gave permission, or instruction, for the phone to use cellular data for downloads. I haven't been on wifi. Normally, if you can't download something?especially an app?you get a message about why, or at least a message that it couldn't download the file.

Sorry this is so long. Any ideas?