Why won't my new iPhone 6 plus find my old phones backups?

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why wont my new iphone 6 plus find my old phones backups?

I just got a new iPhone 6plus because I cracked my old one so when I tried to back it up I had some problems. long story short I figured out how to back it up. Now my new iPhone says that it can't find any backups, and now I'm just really confused. Help?
 

Sherry_B

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Jan 15, 2016
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Re: why wont my new iphone 6 plus find my old phones backups?

Welcome to iMore,

Is the OS version the same on the new phone as it was on the previous?
 

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